The Area Manager is located in the Office of Information and Technology, End User Services (EUS), End User Operations (EUO), North Atlantic District. The Area Manager provides leadership and resource management (finance, human, and acquisition), leading the development and implementation strategy required to manage multiple area-wide IT End User Operations.

Duties

The Major Duties of the Area Manager are, but are not limited to: Providing management, supervision and services for Area Network Operations, Operations Support, Systems Integration, and Systems Design. Representing management on system/policy reviews and assisting IO regarding network system policy and planning issues. Directing, reviewing and participating in the design, development, implementation and maintenance of automated information systems and technical architectures in compliance with Congressional, VA, OI&T, and EUO directives. Developing long range program goals and objectives, assigns projects to subordinates and monitors operations to reach objectives. Resolving a wide variety of conventional and unconventional automation technologies and information management concerns, questions, or situations and recommends actions based upon extensive experience and knowledge of emerging technologies in the field of automation. Establishing analysis, business cases and decision-making processes to evaluate capital investments in IT and IT-alternative investments. Comparing and contrasting spend plans and budgetary requirements for the EUO District Area . Collaborating and evaluating IT solutions between EOU District Area & Infrastructure Operations various Pillars. Ensures contracts, TAC procurements, Request for Proposals (RFP), Request for Information (RFI), and Request for Quotes (RFQ) are created, funded, tracked, and closed for EUO District Area. Overseeing the integration of multiple mission-critical organization information technology processes and strategies at the area level. Supporting strategic thinking and uses and applies management principles having critical impact on technology and the organization. Developing strategies to promote the most efficient, effective use of available IT assets. Leads and oversees IT management concept development that impacts all IT business processes, operations, and strategies. Serving in a leadership and technical expert role within the District Area and nationally in the assessment, development and selection of information technologies necessary to meeting the requirements and goals of the Department of Veteran's Affairs. Directing, coordinating or overseeing work of supervisors and provides similar oversight of contractors; exercises significant responsibilities in dealing with officials of other units, organizations or in advising management officials of higher rank. For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways Position Description/PD#: Supervisory IT Specialist (PLCYPLN) / 17825A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required Travel Required: Occasional travel may be required as needed for this position. Work Schedule: Monday-Friday 8:00am -4:30pm; Tour of duty will be determined based on organizational needs. Remote: This is not a remote position. Physical Demands: The work is sedentary. Some work may require walking and standing in conjunction with travel and attendance at meetings and conferences away from the work site. Travel requirement is up to 20% of the time. Some employees may carry light items, such as papers, books, or small parts, or drive a motor vehicle. The work does not require any special physical effort. Work Environment: The work area is adequately lighted, heated, and ventilated. The work environment involves every day risks or discomforts that require normal safety precautions. Employee may occasionally be exposed to uncomfortable conditions in such places as research and production facilities.

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Complete the initial online assessment and USAHire Assessment, if required
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• To be considered for this position, applicants must complete all required steps in the process.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, December 12, 2024. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees, or have held a GS grade any time in the past 52 weeks, must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement. INDIVIDUAL OCCUPATIONAL REQUIREMENT (IOR): This position has an Individual Occupation Requirement (IOR). In order to receive consideration for this position you must meet the Basic Experience Requirement and the Specialized Experience Requirement. Basic Experience Requirement: To qualify for this position, you must have information technology-related experience demonstrating all of the four competencies listed below. Ensure that this experience is clearly described in your resume: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. -AND- SPECIALIZED EXPERIENCE REQUIREMENT: You must have at least one year of specialized experience equivalent to at least the next lower grade (GS-12) in the normal line of progression for the occupation in the organization. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. Specialized experience is defined as: Administration of IT Operational activities that support all VA organizations under the purview of the geographic area. Directing a staff of professionals responsible for the execution of this program across multiple VA facilities and customer business lines encompassing a major metropolitan area, a State, or a small region of several States which significantly impact a wide range of VA activities. Strategic planning, budgeting, performance management and implementation of new and maintenance of operational hardware and software required for IT Support of all VA end users in the area. Directly involve and impact the provisions of essential support operations to numerous , varied and complex technical professional , and administrative functions. Your experience must be clearly stated in your resume. Assumptions will not be made on your experience based on your current, or former, position titles on your resume. Failure to clearly demonstrate your qualifying experience in your resume may result in disqualification for this position and your rating will be adjusted as necessary. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. It is the policy of the VA to not deny employment to those who have faced financial hardships or periods of unemployment.

Education

There is no educational substitution for this grade level.

Contacts

• Address DAS for Information Technology - 103 810 Vermont Ave. NW Washington, DC 20240 US
• Name: Recruitment Team Two B
• Email: [email protected]