Selected individual will be assigned to VA Nebraska-Western Iowa Health Care System (NWIHCS) Public Affairs Office with the primary mission of developing and carrying out of system-wide marketing strategies in support of the organization's overall Veteran Patient Growth Goals.

Duties

Duties for this position include but are not limited to: Responsible for the planning, organizing, directing, and managing the day-to-day operations of a comprehensive public affairs program as it relates to external communications, community relations and paid/nonpaid marketing campaign efforts. Provides expert public affairs guidance and counsel to the Supervisory Public Affairs Officer, health care leadership, and employees at the VA Nebraska-Western Iowa Health Care System (NWIHCS) to meet specific objectives outlined in the organization's strategic communications plan, in particular relating to the areas of external communications, community relations and paid/non-paid marketing campaign efforts. Develops, Plan, Coordinate and Implement paid/non-paid marketing campaign efforts, external communications efforts, and community relation activities in support of the NWIHCS strategic communications plan and NWIHCS recruiting/retention goals. Actively develops, plans and implements NWIHCS Veterans Town Hall Events. Plans, develops and produces a variety of materials and publications (print, video, audio) in support of NWIHCS external communications, community relations and paid/non-paid marketing campaign efforts. Develops, authors, and publishes of NWIHCS news releases, media advisories and feature articles/video stories in support of NWIHCS strategic communications plan, community relations and recruiting/retention goals and efforts. Consistently communicates and treats customers (Veterans, their representatives, visitors, VA staff members) in a courteous, tactful and respectful manner; provides the customer with consistent information according to established policies and procedures; handles conflict and problems in dealing with the customer constructively and appropriately. Work Schedule: Monday - Friday, 8:00am to 4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for Ad Hoc telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Public Affairs Specialist/PD706540 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/18/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: coordinating organizational events for completing purpose of mission; Establishing working relationships with local media with special interest representatives concerned with local agency within the geographic area; Conduct tours and other related tasks for special visitors and dignitaries; coordination of special projects, at the direction of the Health Care System Director. Advises and makes recommendations to the Health Care System director regarding the handling of media and community issue or concerns. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or three (3) full years of progressively higher-level graduate education leading to such a degree or LL.M., if related, that provided the knowledge, skills, and abilities necessary to do the work of this position. (One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent one (1) year of full-time study. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education; completed graduate education and specialized experience, as described above, which meets the total qualification requirement for the GS-11 grade level. You will be rated on the following Competencies for this position: CommunicationsCommunications and MediaMultimedia TechnologiesWriting Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination. Physical Demands and Working Conditions: Work is generally sedentary with walking required during visits and tours of the Health Care System. Flexibility is required to accommodate events and activities occurring in other than normal duty hours. Mobility is required in terms of staging and assisting staff with equipment and other required materials. Frequent travel is required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address VA Nebraska-Western Iowa HCS - Omaha 4101 Woolworth Avenue Omaha, NE 68105 US
• Name: Kristine Cariaga
• Phone: 612-629-7570
• Email: [email protected]