For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement.

Duties

The Information Technology Specialist position is located at the U.S. Attorney's Office (USAO) within the Eastern District of Arkansas. The incumbent will be responsible for providing technical and analytical assistance involving Litigation Support and other areas which support information management needs of the U.S. Attorney's Office (USAO). Provides technical advice to litigation teams on legal automation options, systems capabilities, and support services available to aid in document review, case preparation, trial preparation and trial presentation. Recommends a variety of software packages including eDiscovery document review databases that would be most effective for organizing and managing information, documents and/or the presentation of complex and voluminous evidence. Provides litigation support services, including processing, hosting, and producing eDiscovery and trial preparation and presentations in response to customer needs. Provides customer training including orientation for new users on eDiscovery and multimedia (video and presentation graphics) software tools. Participates in pre-trial, court hearings, and other meetings. Maintains professional interactions with peers, attorneys, court officials, opposing counsel, or other government agencies. Receives written and oral requests from USAO and other agencies and performs tasks accurately and timely. Responsibilities will increase and assignments will become more complex as your training and experience progress.

Requirements

• You must be a U.S. Citizen or National
• Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
• You must be registered for Selective Service, if applicable
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.

Qualifications

GS-9: To be eligible at the GS-9 level, you must meet the Basic Requirement AND Experience or Education requirements. Basic Requirement: Experience must be Information Technology (IT)-related; the experience may be obtained through paid or unpaid experience and/or completion of specific, intensive training, demonstrating each of the following competences: Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work until provides, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and respond appropriately. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Experience: You must have at least one year of specialized experience equivalent to the GS-7 level. Examples of specialized experience include performing the following types of duties: performing a variety of litigation support tasks associated with the day-to-day operations and/or litigation support systems; applying basic IT principles and practices to provide software/hardware maintenance support; providing user assistance on basic computer applications; providing network monitoring and management to ensure systems reliability and accessibility; and monitors security and integrity of litigation support internet/intranet services. OR Education: a Master's or equivalent degree or equivalent graduate degree in a related field (i.e., computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management); OR 2 full years of progressively higher-level graduate education leading to such a degree. NOTE: If you are using education to qualify, you MUST provide transcripts to receive consideration. GS-11: To be eligible at the GS-9 level, you must meet the Basic Requirement AND Experience or Education requirements. Basic Requirement: Experience must be Information Technology (IT)-related; the experience may be obtained through paid or unpaid experience and/or completion of specific, intensive training, demonstrating each of the following competences: Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work until provides, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and respond appropriately. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Experience: To be eligible at the GS-11 level, you must have at least one year of specialized experience equivalent to the GS-9 level. Examples of specialized experience is performing day-to-day IT customer support to ensure information systems reliability, security and accessibility; managing network systems; resolving recurring software/hardware problems; distributing and installing new and upgraded software; and troubleshoots and resolve problems with the delivery of internet/intranet services. OR Education: a Ph.D. or equivalent doctoral degree; OR 3 full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree in a related field (i.e., computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management). NOTE: If you are using education to qualify, you MUST provide transcripts to receive consideration. Interagency Career Transition Assistance Plan (ICTAP): The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Career Transition Assistance Plan (CTAP): The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Education

All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see http://www.ed.gov
OR
Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. All documentation must be in English or include an English translation.

Contacts

• Address Eastern District of Arkansas 425 West Capitol Avenue Little Rock, AR 72201 US
• Name: JOLENE JOHNSTON
• Phone: 5013402643
• Email: [email protected]