About the Position: This position is located at the Army Health Clinic Presidio/Monterey, California. The incumbent will perform training duties associated with provider, nurse, medical technician/assistant, and clerical user access and use of the systems for documenting patient care. Office hour: 0600 to 1400 Monday to Friday 0730-1600 M-F-0700-1600 Recruitment or Relocation Incentive may be Authorized.

Duties

Administer training on Electronic Health Records (EHR) system to the medical treatment facility staff to support the mission. Set up training environments that allow users to practice using EHR software. Identify the training needs of different user groups and tailor programs accordingly. Provide ongoing support and troubleshooting to users as they learn to use Clinical Systems and the EHR system. Explain complex technical concepts in an easy-to-understand manner. Brief management on new strategies for integrating or improving training.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation (NACI) (TIER 1).
• Appointment to this position is subject to a one-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
• This position has a mandatory seasonal influenza vaccination requirement and is subject to annual vaccination.
• This position is Designated Inclement Weather Essential.
• Temporary Duty requirement (TDY )10% .

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. Current Civilian Employees of the Defense Health Agency (DHA)Current Permanent Department of Defense (DoD) Civilian EmployeeDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceExecutive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferPriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998Veterans Recruitment Appointment (VRA) In order to qualify, you must meet the Education and/or Experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience that demonstrates a practical knowledge of the subject area of the position and of the methods and techniques of instruction, which includes delivering comprehensive training programs for healthcare professionals and medical staff, incorporating both theoretical knowledge and practical hands-on experience with and Clinical and Electronic Health Records (EHR) systems; creating realistic scenarios using audio/visual equipment to mimic clinical situations, allowing trainees to practice using Electronic Health Records (EHR) software. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07). OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as degree with a major study in education or a subject area related to the position to be filled, such as, Health Information Management, Health Informatics or Computer Science. (Note: You must attach a copy of your transcripts.) . OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. You will be evaluated on the basis of your level of competency in the following areas: Education / Training Program AdministrationEducational and Training TechnologyOral CommunicationTraining and Education Analysis Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-07).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications.

Contacts

• Address JT-DHA-DD83EF DHA STAND-ALONE MKT-AHC PRESIDIO DO NOT USE Monterey, CA 93944 US
• Name: Army Applicant Help Desk