The primary purpose of the position is to assist the primary nurse with patient care, receives and directs patients, answers routine inquiries. The incumbent functions under the direction of the RN. The incumbent provides clinical, programmatic, technical, and clerical support in the Emergency Department.

Duties

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define "who we are," our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence ("I CARE"). As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Major Duties Include: Performs direct patient care including personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, safety, etc. Receives and directs patients, answers routine inquiries and makes referrals. Receives and responds to a number of unclear inquires form patients concerning a variety of medical personnel and administrative matters. Maintains stock of supplies and sterility of instruments. Point-of-Care. Examples: glucometer, COVID swabbing Performs or assists Triage staff with diagnostic procedures including EKGs, venipunctures, and alcohol breathalyzer used to diagnose medical conditions. Assists in the performance of or independently performs procedures such as insertion of urinary catheters and intravenous catheters. Performs patient care procedures such as collection of specimens, applying dressings, and adjusting supportive equipment. Performs duties in accordance with Health Insurance Portability and Accountability Act (HIPAA) and applicable laws and policies. Instructs patients in crutch, walker and or cane use and ensures correct fitting of equipment. Performs duties involving customer service and or public liaison. Performs duties in accordance to applicable safety precautions and infection control. Operate emergency department equipment such as Telemetry and automated external defibrillator (AED). Provides general clerical/administrative support coordination work for the Triage area. Collects and organizes statistical data for reports. Performs patient charting using standard medical terminology entering information regarding care rendered, condition and progress. Performing observation-based screening and collecting patient information in collaboration with licensed personnel, this may involve completing clinical reminders, obtaining patient health history, chief complaints, medication history, and identification of health- related conditions that may impact the patient's health status. Completing approved templates and tools, such as, intake/outtake forms, normal result note follow up, clinical reminders, procedure and intervention notes established by the agency. Assisting in behavioral/psychiatric situations in an outpatient setting. This can include assisting licensed personnel with crisis intervention, management of aggressive or suicidal psychiatric patients, by providing one-to-one observations and applying prevention and management of disruptive behavior techniques (PMDB). Assists licensed staff with the delivery of care to patients with complex, specialized, and potentially life-threatening situations. You will assist licensed staff with setting up equipment and providing treatment during in person or virtual visits. Operating specialized medical equipment to obtain diagnostic and therapeutic outcomes. Observes patient status and keeps licensed clinical staff informed of any change in condition. You will assist clinical providers with emergency medical care, provides emergency response as part of the Rapid-Response-Team (RRT), and assists with training of other hospital clinical staff. Performing Diagnostic Tests. Examples: Vital Signs, 12-lead electrocardiogram (EKG) Specimen collection and Preparation. Examples: collecting and labeling venous blood samples Minor Procedures. Examples: simple one-layer laceration repairs, incision and drainage, skin stapling, STERIS trips, Dermabond Medication Administration: nebulized medications, topical, limited PO meds, vaccine administration Wound Care. Examples. wound debridement, Wet-to-Dry dressings, Unna Boot placement, compression dressings- Forflex and Profour, wound vac placement, graft application Patient education within scope of care or while providing an intervention Electronic Health Record (EHR): Thoroughly and appropriately documents actions, interventions and procedures in the medical record. Examples: Procedural notes and progress notes. Work Schedule: Varies. Position Description Title/PD#: Intermediate Care Technician (Emergency Department)/PDS0031A Physical Requirements: The work requires moderate to heavy (15-44 pounds) lifting of equipment or patients and requires standing, walking, bending, stooping, stretching, pushing, pulling, twisting, reaching and similar activities in an immediate or limited time frame.

Requirements

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• Designated and/or random drug testing may be required
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc
• Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Must meet Individual Occupational Requirements: Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled. AND Have specialized experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Advanced EMT or Paramedic certification; Experience in supporting Triage activities, from care to therapeutic treatment and specimen collection; Knowledge of safety precautions and infection control as it relates to patients presenting in the Emergency Department; Experience in applying age appropriate direct patient care procedures including ADL's (Activities of daily living); Skill in communicating in a tactful and courteous manner with a wide variety of individuals with various levels of understanding; Ability to work as a member of the interdisciplinary team to provide care to patients. - Demonstrated ability to prioritize emergency care of critical or unstable patients; Experience in treatment of behavioral emergencies or psychiatric patients. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successful completion of 1 year of graduate education (18 semester hours) directly related to the work of this position. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 year of full-time study. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address Las Vegas VA Medical Center 6900 North Pecos Road North Las Vegas, NV 89086 US
• Name: Ricardo Reyes Jr.
• Phone: 702-791-9000 X14933
• Email: [email protected]