This is a developmental position. At this level, the incumbent will receive assignments that are designed to develop their skills and knowledge until reaching a full promotion potential of GS-0301-12. Work assignments are designed to introduce the incumbent to a full range of duties and responsibilities required by the full performance level. The incumbent will apply skills to collect, organize, analyze, and present information related to the current and future program workload.

Duties

Diversity Statement VA Eastern Kansas Health Care System (VAEKHCS ) is committed to Diversity and Inclusion. Together, we strive to create and maintain a working and learning environment that promotes professional growth and teamwork. We offer an inclusive, equitable, and welcoming environment where we celebrate our individual differences and unite as a team toward a common goal of providing outstanding service to our Nation's Veterans. Duties include, but not limited to: Administrative Manages services across the health care continuum working closely with primary care, mental health, specialty care providers and other health care professionals and team members, other clinics, internal services, community agencies and Veterans. The FTC oversees/manages technologies for telemedicine clinical encounters, development, and implementation of new telemedicine technologies, and improved Veteran access at the facility level through the use of anywhere-to-anywhere telemedicine technologies. This support is both technical and administrative within the facility network as well as outside organizations for anywhere-to anywhere Veteran video care. Works closely with Network and facility leaders and staff to incorporate new concepts and programs into current systems and provides education and training to all facility staff and Veterans affected by program, role, or technology changes. Leads with strategic direction and program oversight throughout the Telehealth Rural Health Program. Provides expert leadership consultation for management discussions, decisions, and policymaking concerning Clinical Video Telehealth (CVT) and rural health; consults and advises the Chief of Staff, Facility Director, and Chief Information Officer on all related matters. Integrates CVT program planning within facility operations as a whole to ensure quality goals and performance improvement priorities are complementary and in congruence with the overall VISN CVT program. Program Management & Development Improves access to Veterans identified as "rural" and "highly rural" through the use of telemedicine technologies by providing access to VA networks or outside organizations by Clinical Video Telehealth, VA Video Connect, or ATLAS. Oversees and manages facility level development, implementation, and incorporates new telemedicine technology concepts and programs with local staff; evaluates new proposed or current work against specified goals and objectives and provides constructive criticism or recommendations for improvement; and, works to interpret and apply guidelines, assess program effectiveness, and analyze and resolve issues or problems. Virtual Care Development Coordinates with the VISN Rural Health Planners and VISN Telehealth Manager to engage in outreach planning and activities, including work with potential non-VA community partners to improve access for rural and highly rural Veterans to healthcare services via Telehealth initiatives and programming. Develops, implements maintains, and documents Telehealth internal and control policies and procedures. Analyzes new and amended legislation, and develops policy covering programs, activities, or functions for which the facility has the responsibility. Supervision Responsible for administratively supervising Hybrid Title 38 Telehealth Clinical Technicians, (TCT) spanning the facility and related CBOCs; technical supervision of TCT staff is provided by other Title 38 or Hybrid Title 38 management official(s). Completes leave requests, certifies timecards, and oversees day to-day management activities for the Telehealth technicians and contributes valuable constructive input into annual proficiencies. Ensures that staff are efficiently and effectively accomplishing quality work that is compliant with regulatory requirements outlined by of Office of Connected Care, laws, VHA policies and requirements. The FTC sets and adjusts short- and long-term priorities; assesses staffing needs, and ensures all positions are appropriately staffed to cover all program functions. Conducts team meetings weekly and composes minutes. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD09719A Financial Disclosure Report: Not required

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/10/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-11 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: responsibility for advising, planning, developing policies, implementing and evaluating administrative processes and programs, such as contract and funds management, staffing efficiency, labor mapping, human resources, consult management, RMD, and communications across the services line; coordinating ongoing data collection and performs analysis to determine optimal organizational performance; reviewing Medical Center Policies (MCP) and Standard Operating Procedures (SOP) to ensure they are reviewed and published before their due dates; monitoring fund control points on a day-to-day basis and requests transfers between accounts as needed throughout each Fiscal Year to ensure service functions within budget allocations; responsibility for the development, implementation, and compliance with quality improvement plans/activities of the Service. Monitors medical center, section specific, requirements for compliance (e. g. The Joint Commission (TJC), Office of Inspector General, VACO, quality assurance, etc.). NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed three (3) years of progressively higher-level graduate education or masters or equivalent graduate degree or LL.B. or J.D., in a related field of the position to be filled. Education at the graduate level must have been obtained in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must possess an equivalent combination of successfully completed graduate level education (beyond the first year) and specialized experience as described above, to meet the total experience requirements. The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do to the work of this position. This education must have been obtained in an accredited college or university. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation. Experience must be clearly indicated in your resume. GS-12 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: responsibility for advising, planning, developing policies, implementing and evaluating administrative processes and programs, such as contract and funds management, staffing efficiency, labor mapping, human resources, consult management, RMD, and communications across the services line; coordinating ongoing data collection and performs analysis to determine optimal organizational performance; reviewing Medical Center Policies (MCP) and Standard Operating Procedures (SOP) to ensure they are reviewed and published before their due dates; monitoring fund control points on a day-to-day basis and requests transfers between accounts as needed throughout each Fiscal Year to ensure service functions within budget allocations; responsibility for the development, implementation, and compliance with quality improvement plans/activities of the Service. Monitors medical center, section specific, requirements for compliance (e. g. The Joint Commission (TJC), Office of Inspector General, VACO, quality assurance, etc.). NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. You will be rated on the following Competencies for this position: Critical ThinkingForward ThinkingPlanning and EvaluatingTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Work is typically performed in an adequately lighted and climate-controlled office, may require occasional travel. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address VA Eastern Kansas Health Care System 2200 SW Gage Blvd Topeka, KS 66622 US
• Name: Travis Ware
• Phone: (470) 910-4578
• Email: [email protected]