You will serve as a INFORMATION TECHNOLOGY SPECIALIST (CUSTSPT/INFOSEC) in the Information Technology Program of CNATT UNIT JACKSONVILLE.

Duties

You develop problem tracking databases for trend analysis. You will configure desktop hardware and peripherals (e.g., network cards, printers, video cards, scanners, or similar items) to minimize disruptions of computer operations. You will interview information technology (IT) system users to ascertain system issues and lead them through diagnostic procedures. You will plan delivery of information technology (IT) customer support services (e.g., hardware or software installation, configuration, troubleshooting, or similar services) for an organization.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
• Must be able to obtain and maintain a Secret security clearance. Must be capable of receiving and maintaining a favorable Single-Source Background Investigation (SSBI).
• You will be required to complete training, obtain, and maintain a government credit card for travel and travel-related purchases.
• You will be required to complete training, obtain, and maintain a government credit card to make official government purchases for goods and services.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Preparing network orders and Invoice validation for Information Technology (IT) services; 2) Providing programmatic support with government and commercial service providers of Emergency Land Mobile Radio (ELMR) system operations; 3) Following procurement procedures to ensure appropriate interaction with contracted providers of IT services; and 4) Supporting Public Safety Network (PSNET) related projects such as automated gates and turnstiles at entry control panels. This position has been designated as a Cyberspace Workforce position in the DoD Cyber Workforce Framework (DCWF) primary work role of IT Project Manager (802) and secondary work role of Information Systems Security Manager (722) - both with proficiency levels as Intermediate and, as a condition of employment, the incumbent of the position is required to obtain and maintain qualification in accordance with DoDM 8140.03 Cyber Workforce Qualification and Management Program, February 15, 2023 and supporting Department of Navy policies. This designation requires the incumbent to: 1. Obtain the foundational qualification within nine months and the residential qualification within 12 months of appointment and maintain those credentials as described in DoDM 8140.03 for DCWF role of 802 PROJMGR and 722 INFOSEC proficiency levels Intermediate. For more information, please review DoDM 8140.03 and supporting DON policies. 2. Participate in continuous professional development program as described in DoDM 8140.03. An annual 20-hour minimum of Cyber Workforce related continuous professional development must be documented and completed in a current individual development plan signed by both the employee and supervisor. Continuous professional development begins in the fiscal year after the employee has obtained both foundational and residential qualification requirements. 3. Acknowledge responsibilities in writing via command designation letter. Failure to meet a condition of employment may result in disciplinary and/or adverse action up to removal from federal service. NOTE: This information must be supported in your resume to be considered for the position. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ OR https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-b/ . Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

Applicants may qualify with the following education in lieu of the specialized experience qualification:

For GS-11:
Successful completion of a Ph.D. or equivalent doctoral degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management.

OR

Successful completion of three full years of progressively higher level graduate education leading to a Ph.D. or equivalent degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, graduate education that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

Contacts

• Address CNATT UNIT JACKSONVILLE CNATT UNIT Jacksonville, FL 32212 US
• Name: Department of Navy EIC
• Email: [email protected]