The primary purpose of this position is to provide passenger travel services supporting all Department of Defense (DOD) sponsored travelers seeking travel through the Air Mobility Command (AMC) passenger terminal to Continental United States (CONUS) and overseas locations. Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

Duties

Performs a full range of passenger transportation duty services. Determines passenger travel eligibility using DoD guidance for Air Transportation Eligibility and the DoD Foreign Clearance Guide (FCG). Performs personnel and baggage screening services. Support the Installation's Passenger Deployment Function during mobilizations, contingency support operations, and exercises. Provides information related to passenger movement. Performs Special Category/Unique Passenger Processing Procedures.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
• This position is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• Subject to pre-employment physical
• Work occasionally requires travel away from normal duty station.
• May be required to work an uncommon tour of duty which includes shifts other than days, and may include holidays, weekends, and rotating shifts.
• Will be required to assist with handling passenger baggage as directed by flight supervision.
• This position requires tact and diplomacy in dealing with a variety of travelers and traveler issues.
• Must be able to obtain and maintain a SECRET security clearance.
• This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Testing Program. Employee must pass initial and periodic short notice drug testing. (Cont'd)
• (Cont'd) Illegal drug use by employees in sensitive positions presents a clear threat to the mission of the Air Force, national security, and public safety. Incumbent of this position is subject to the possibility of a random drug test.
• Mission essential personnel report for duty at normal times when the base is closed or delayed reporting, and remain on duty during phased or early release.
• This is a Mission Essential (ME) position performing a Mission Critical Function (MCF) which must continue uninterrupted after the occurrence of an emergency and continued through full resumption of all functions. (Cont'd)
• (Cont'd) In accordance with (IAW), Department of Defense Instruction (DoDI) 3020-42, Defense Continuity Programs. This position may be designated mission essential based on local conditions.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Clerical and Administrative Support Positions, Transportation Clerk and Assistant Series 2102. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-05, or equivalent in other pay systems. Examples of specialized experience includes knowledge of an extensive body of transportation rules, procedures, or operations governing entitlements and documentation requirements for domestic or foreign travel to perform a wide variety of interrelated or nonstandard procedural assignments and resolve a wide range of problems pertaining to official government travel. Knowledge of extensive and diverse regulations governing a wide variety of types of passenger travel to make arrangements, provide advice, or perform other work that requires authoritative procedural knowledge of various different travel policies or laws. Knowledge of transportation instructions and regulations that relate to the movement of personnel using a wide range of different methods of travel. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-05 level is required to meet the time-in-grade requirements for the GS-06 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of an extensive body of transportation regulations, methods, and practices to perform a wide variety of travel assignments and resolve conflicts and problems. 2. Knowledge of transportation entitlements and documentation requirements for foreign and domestic relocation travel for DoD military/civilian personnel and their dependents in accordance with the Joint Travel Regulation (JTR) and Joint Federal Travel Regulation (JFTR). 3. Knowledge of a variety of types of passenger travel to arrange commercial, government owned, or contracted domestic and foreign travel. 4. Knowledge of passenger service center protocols and procedures. 5. Skill in retrieval of a variety of passenger travel data regarding recurring travel-related problems. 6. Ability to properly prepare documents in accordance with established policies, the JTR, and the JFTR. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This job does not have an education qualification requirement.

Contacts

• Address JB Charleston 101 E Hill Blvd Bldg 503 JB Charleston, SC 29404 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]