Job opening: Support Services Specialist
Salary: $72 553 - 94 317 per year
Published at: Dec 02 2024
Employment Type: Full-time
This position is located in the Support Services Division (SSD) of the St. Petersburg, FL at a VA Regional Office (RO). The incumbent performs facilities management, property management, government vehicle management, serves as the primary/alternate PIV coordinator, and completes other administrative tasks, under the supervision of the Supervisory Support Services Specialist and/or the Chief, Support Services Division.
Duties
Evaluates and provides input for efficient utilization of space to include floor plans and design, ensuring proper cubicle design and required infrastructure.
Provides property management services including facilities, trouble calls, analyzing equipment requirements, remedying equipment repairs, conducting inventories, and disposing of equipment and furniture.
Oversees the fleet management program by coordinating day-to-day functions by documenting and authorizing operators, scheduling utilization and maintenance, and submitting required reports.
Conducts fact-finding or analyses to determine facility requirements based on RO organizational needs, service deficiencies, and appropriate resolutions to identified issues.
Responsible for the administration of the Personal Identify Verification (PIV) system, ensures proper issuance of PIV cards and manages administration roles. Acts as the PIV liaison as required.
Provide forms and publication services which consists of printing, reproduction and distribution of forms. Ensures equipment requirements are met for all forms and publications activities.
Evaluates and provides input into security plans and reports. Coordinates building security with appropriate authorities. Produces all reports associated with security.
Evaluates and provides input and recommendations for procedural improvements in all administrative functional areas.
Coordinates with acquisition personnel in acquiring office supplies and equipment, stores and distributes office supplies and equipment, and conducting inventories.
Participates in the development and implementation of policies and procedures.
Participates in the stations safety program by providing input, tracking and implementation of safety related items
Requirements
- You must be a U.S. citizen to apply for this job.
- Selectees are subject to a background/suitability investigation.
- Selective Service registration is required for males born after 12/31/1959.
- A probationary period may be required for employees and supervisors.
- A complete application package; Resume, Transcripts, etc.
- Selected applicants will be required to complete an online onboarding process.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/04/2024.
The Support Services Administration series requires that all applicants meet both the Basic Requirement per the Individual Occupational Requirement (IOR) AND the Specialized Experience as required for grade level GS-11 as described below:
Basic Requirement: Specialized Experience (for positions above GS-5): One year of specialized experience equivalent to at least the next lower level in the normal line of progression that demonstrated knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communications. Examples of qualifying specialized experience include:
Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures.
Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization.
Office management experience that included responsibility for directing a variety of support services such as typing, mail processing, purchase of supplies and equipment, etc.
Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting, etc., to insure the efficient operation of an organization.
Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities and equipment maintenance, etc.
OR
Education:
Graduate Education: Major study -- public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled. For GS-11, 3 years or a Ph.D., or equivalent doctoral degree is required for qualification per the IOR. For this position, in this series graduate education does not provide the knowledge and skills needed to perform the duties of the position, therefore, you must also meet the specialized experience below.
Note: Equivalent combinations of education and experience are also qualifying for grade levels for which both education and experience are acceptable.
AND
Specialized Experience:
GS-11: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-09) in the federal service. Specialized experience is work experience that equipped the applicant with the knowledge, skills and abilities (KSA's) to perform successfully the duties of the position. Specialized experience for this position is defined as: 1) analyzing and advising on use of space, facilities, safety/security inspections, and/or minor construction budgets; 2) performing property management duties such as, supply and/or equipment inventory, procurement of supplies and/or equipment, and/or vehicle management; 3) administrating an identity card program, to include, inventory management, card issuance, administrative oversight of role-holders, and issuing cards, as necessary; and 4) conducting safety and/or security inspections, assisting or monitoring a safety and/or security program, and/or identifying and/or resolving safety and/or security deficiencies.
OR
Applicants may substitute Graduate Education to qualify for grade GS-11. Applicants may substitute education for experience with an awarded PhD or equivalent doctoral degree or three full years of progressively higher level graduate education leading to such a degree may be substituted. This graduate degree or education must involve major study in public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled. If you are claiming to qualify based on your education, your application must include an official or unofficial copy of graduate level transcripts that demonstrate this information.
OR
Applicants may substitute a combination of graduate education and specialized experience to qualify for grade GS-11. If you have some, but not all, of the graduate education described above AND less than one full year of the specialized experience described above, you may qualify by combining the amount of creditable education and experience that you do have. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-11. To calculate, first identify the education you have earned beyond your first two years of study as a percentage of a total of three years of study. Then identify the number of months of specialized experience you have as a percentage of 12 months. Add the two percentages. The total must equal at least 100 percent in order to be qualifying. For example, an applicant who has 45 semester hours of graduate level education (i.e., 50% of graduate education required beyond the first two years) and who has 6 months of creditable specialized experience (i.e., 50% of the one year of specialized experience required) would meet 100% and thus be qualified for the position. If you are claiming to qualify based on your education, your application must include an official or unofficial copy of graduate level transcripts that demonstrate this information.
Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience you document, to include volunteer experience.
Education
An unofficial or official copy of your transcripts must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education:
http://ope.ed.gov/accreditation/
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:
https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
Contacts
- Address St Petersburg Regional Benefit Office
9500 Bay Pines Boulevard
Bay Pines, FL 33744
US
- Name: HRC-Detroit DEU
- Phone: 313-596-7213
- Email: [email protected]
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