This position is located in the Veterans Health Administration (VHA), Mid Atlantic Health Care Network (VISN 6), Fayetteville VA Coastal Health Care System (Fayetteville, NC), and provides administrative and secretarial services for the Executive Office.

Duties

Receives telephone calls and greets visitors, ascertaining name, affiliation, and purpose of call/visit.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/04/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-8 position you must have served at least 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. NOTE: If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Specialized Experience Requirement: To qualify for this position at the GS-08 grade level, applicants must have a minimum of one year of specialized experience equivalent to the next lower grade (GS-07) in the normal line of progression for the occupation in the organization. Examples of specialized experience include, but are not limited to: Completing administrative work for executive management in a health care setting. Prioritizing, coordinating support, and completing tasks within established timeframes. Utilizing office automation equipment such as computers, telephones, conference equipment, copiers, and fax machines. Following complex administrative procedures. Developing and implementing office procedures, policies, and practices. Preparing reports, correspondence, memoranda, and other forms of written communication. Interfacing with outside organizations. Referring visitors and callers to appropriate staff. Instructing others on procedural requirements of a job. Serving as a liaison to convey information. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Typing Speed Requirement: Applicants must show possession of a minimum 40 words per minute (WPM) typing speed. Applicants may meet this requirement by presenting a certificate of proficiency from a school or other organization authorized to issue such certifications by the Office of Personnel Management, or by self-certifying their proficiency. Physical Requirements: Duties are typically sedentary in nature, however there may be some walking, standing, bending, and carrying of light items like papers or books. The work environment involves everyday risks or discomforts, requires normal safety precautions, and is adequately lighted, heated, and ventilated. You will be rated on the following Competencies for this position: AccountabilityAttention to DetailClericalComputer SkillsConflict ManagementCustomer ServiceDecision MakingFlexibilityIntegrity/HonestyInterpersonal SkillsLearningManages ResourcesPersonnel and Human ResourcesReading ComprehensionReasoningSelf-ManagementStress ToleranceTeamworkVeteran and Customer Focus For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Fayetteville NC VA Medical Center 2300 Ramsey Street Fayetteville, NC 28301 US
• Name: Ashley Henderson
• Phone: (540) 588-2732
• Email: [email protected]