Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

Duties

This Information Technology Project Manager (INFOSEC) position is located Information Technology, End User Service Division, Field IT Services & Support Branch, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Exercises a full range of supervisory and personnel management authorities and responsibilities in directing work of subordinate staff. Coordinates and evaluates subordinates' work to assure balanced workload and timely responses to assigned actions. Gives advice, counsel, or instruction to employees on both work and administrative matters. Establishes and maintains guidelines and controls, and manages the overall projects to include acquisition strategy, budget planning, engineering life cycle activities, developmental and operational and support, component procurement, and outsourcing. Provides expert technical skills and services to provide optimum solutions to complex and sensitive issues and difficult problems, often requiring innovative methods to achieve results. Advises, manages, and adheres to policy recommendations while ensuring compliance with existing IT security, cybersecurity, acquisition, enterprise change control and configuration management policies on a routine basis. Ensures the application of information security/information assurance policies, principles, and practices in the delivery of information technology services. Ensure that appropriate Service-Level Agreements (SLAs) and underpinning contracts have been defined that clearly set out for the customer a description of the service and the measures for monitoring the service. Work with other service managers and product owners to balance and prioritize services to meet overall customer requirements, constraints, and objectives. Supervise, manage, and participate in the acquisition process as necessary. Supervises COR activities generally appropriate for contract vehicles of moderate to high complexity to include both supply and service contracts. Supervisory/Managerial duties includes serving as a first line supervisor for the organization. This includes but is not limited to: assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; assisting in budget planning and projecting short-term needs; managing projects within assigned resources; resolving routine problems that typically impact the objectives of the organizational unit; and when required, coordinating with customers outside the immediate organization. Note: The duties are at the full SV-K performance level.

Requirements

Qualifications

To qualify at the SV-K (GS-15) grade level: Applicants must possess one full year (52 weeks) of specialized experience equivalent to the SV-J (GS-14) in the Federal service. Specialized experience MUST include all the following: Serves as a Lead for IT services and support throughout the agency's worldwide locations, providing leadership and support to a staff compromised of Program and IT Specialists. Lead duties include supporting strategic planning, communicating the agency's vision, mission, and objectives; setting priorities; assigning tasks and responsibilities; and resolving complex problems or issues. Provides expert guidance and supervision in the development of strategies that coordinate and monitor all stages of the system development lifecycle as it pertains to the development, deployment, and buildout of agency's infrastructure. This includes stakeholder management, development at the local site level, network design development and approval, engineering coordination, and end user computing deployment and implementation. Manages and leads multiple, complex, and geographically dispersed IT projects for the agency including setting priorities based on mission need; deployment of new technologies; contract development and administration; defining milestones and deliverables; managing IT project costs; and defining, assessing, prioritizing, monitoring, and addressing risks. Directs staff on COR responsibilities; provides technical direction, assesses effectiveness of contractor performance measures; reviews, approves, and accepts deliverables; evaluates overall contractor performance and assists Contracting Officer in contract administration. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.

Contacts

• Address ES - Information Technology 6595 Springfield Center Dr Springfield, VA 22150 US
• Name: HC ServeU Customer Care
• Email: [email protected]