This position is located in the Office of Quality and Patient Safety (QPS) for the South Texas Veterans Healthcare System. This position reports to the Executive Assistant, who reports to the Executive Quality Officer of QPS. The incumbent for Policy and Document Management provides leadership and guidance throughout the facility by overseeing the health care system's policies and documents including governing charters.

Duties

Major Duties: Policy Program Development and Management: The incumbent manages the SOUTH TEXAS VETERANS HEALTH CARE SYSTEM (STVHCS) policy and standard operating procedures (SOP) program and governance documents in accordance with VA, VHA, and VISN 17 policy, National Archives and Records Administration (NARA) and other applicable federal laws and regulations. The incumbent is responsible for systematically ensuring the control and life cycle of Policies and Procedures that are created and developed throughout the facility. This includes creation or receipt, processing, distribution, review, organization, storage and retrieval, and final disposition of policies, SOPs, and other official documents, in accordance with applicable statutory and regulatory requirements, including the Federal Records Act of 1950, VA and VHA policy, and other applicable federal laws and regulations Publications Management: The Management and Program Assistant (Policy and Publications Manager) electronically manages all aspects of coordination, receipt, tracking, revision, and updating of all regulations, manuals, and directives from VACO, Networks or VBA and external agencies, ensuring proper distribution, coordination, and signature for the Office of the Director, or pertinent Services throughout the entire STVHCS. As the subject matter expert for the STVHCS, provides guidance, direction, and instruction regarding electronic revision and updates to Services per applicable guidelines, to ensure standardization, appropriate review and coordination by pertinent program officials. The incumbent is accountable for reviewing all systems policies in collaboration with system staff to ensure compliance with VHA Directives, Office of the Inspector General (OIG), the Joint Commission (TJC) and all other regulatory requirements. OQPS ADMINISTRATIVE SUPPORT: The incumbent is an integral part of the QPS team and will reinforce and ensure all aspects of the Administration of OQPS are maintained including, but not limited to, timekeeping, accreditation survey preparation, reporting, action plan development, maintaining the QPS SharePoint, scheduling meetings, and ensuring QPS processes are kept up to date. The team often receives short-notice tasks and important missions, and the incumbent will be part of supporting those mission objectives or fulfilling those tasks as assigned by the Chief Quality Officer. This supports the overall effort of managing and maintaining support to the Medical Center Director and at times the executive leadership team. The incumbent will analyze and evaluate information and possess working knowledge related to principles, concepts, and practices applicable to QQPS administrative work. Administrative work involves exercising judgment, personal responsibility and accomplishing tasks by identifying options, and determining regulatory requirements in support of STX and OQPS. Work Schedule: Monday - Friday / 0730-1600 Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Management and Program Assistant (Policy and Publications Manager)/PD00814O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/06/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge and skill in applying qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of administrative and technical programs, along with knowledge of the mission, organization, and work processes of programs throughout a military command, complex multi mission local installation, or equivalent, and the relationships of administrative support activities to such missions. Knowledge of leadership techniques and skills to manage policy development across the facility at all levels. You will be rated on the following competencies: Communications Clerical Manages and Organizes Information Customer Service Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work can be sedentary, although some slight physical effort may be required. Travel to and from wards, clinics, and offices for interviews and consultations are often necessary. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Audie L Murphy Memorial Veterans Hospital 7400 Merton Minter Boulevard San Antonio, TX 78229 US
• Name: VISN 17 SSU USAS Group
• Email: [email protected]