Job opening: Telecommunication Assistant
Salary: $19 - 23 per hour
Published at: Nov 25 2024
Employment Type: Full-time
Explore a new career with the BLM - where our people are our most precious resource.
This position is located in Casper, Rawlins, Rock Springs, or Worland, WY. Information about these locations and the surrounding area can be found at:
Casper, WY
Rawlins, WY
Rock Springs, WY
Worland, WY
We expect to fill many vacancies.
Duties
At the GS-05 Level:
Clones and programs handheld and mobile radios. Programs dispatch consoles under close supervision.
Troubleshoots basic hardware and software problems for users.
Performs basic programming and installation of radio communications software for users.
Assists higher-graded specialists in preparing for meetings or projects.
Follows simple operating procedures related to radio communications systems.
Works on equipment moves and additions with vendors and/or customers.
Assists supervisor/higher graded specialist with installs to meet urgent service needs.
Provides telecommunication support for wildfire and prescribed fire incidents.
Duty 5 At the GS-06 Level:
Clones and programs radios, including handhelds, mobiles, and dispatch consoles.
Provides data to higher-graded specialist on such matters as necessary.
Troubleshoots hardware and software problems for users.
Performs basic programming and installation of radio communications software for users.
Coordinates installation and changes to equipment with organization supervisor or other appropriate personnel.
Participates in internal staff meetings, sharing information obtained through research of systems, and assisting higher-graded specialists in preparing for meetings or projects.
Follows simple operating procedures related to radio communications systems and microwave networks.
Works on equipment moves and additions with vendors and/or customers.
Installs and relocates the installation, including vehicle radio equipment installation, and relocation of radio and digital interface equipment to meet urgent service needs.
Provides telecommunication support for wildfire and prescribed fire incidents.
Performs other related duties, as assigned.
At the GS-07 Level:
Clones and programs radios, including handhelds, mobiles, and dispatch consoles.
Provides data to higher-graded specialist on such matters as necessary (e.g., installation, expansions,
troubleshooting, consolidations, facilities, equipment, manpower, budget, logistics, etc.).
Troubleshoots hardware and software problems for users.
Performs basic programming and installation of radio communications software for users.
Coordinates installation and changes to equipment with organization supervisor or other appropriate personnel.
Participates in internal staff meetings, sharing information obtained through research of systems, presenting alternatives and recommendations for improving customer service delivery...
...and assisting higher-graded specialists in preparing for meetings or projects. Follows simple operating procedures related to radio communications systems and microwave networks.
Installs and relocates the installation, including vehicle radio equipment installation, and relocation of radio and digital interface equipment to meet urgent service needs.
Conducts informal training, guidance, and assistance to customers.
Develops and conducts in-house training sessions for users in the proper use and capability of the equipment.
Provides telecommunication support for wildfire and prescribed fire incidents. Works on wiring, equipment moves, and additions with vendors and/or customers.
Requirements
- U.S. Citizenship is required.
- Be sure to read the 'How to Apply' and 'Required Documents' Sections.
- You cannot hold an active real estate license: nor can you have an interest or hold stocks in firms with interest in Federal Lands.
- Direct Deposit Required.
- Appointment will be subject to a favorably adjudicated background/suitability investigation/determination.
- Your resume must contain enough information to show that you meet the qualification requirements as defined in the announcement. In addition, your responses to the questions must adequately reflect in your resume.
- You must pass a pre-employment physical.
- Some locations may require that you possess (or obtain within 30 days of entrance on duty) and maintain a valid state driver's license while employed in this position.
Qualifications
Selective Placement Factors: This position requires a special qualification that has been determined to be essential to perform the duties and will be used as a screen out element. Those who do not provide evidence they possess the following selective factor(s) will be rated not qualified:
Incumbent must be able to obtain certification to climb towers as outlined in BLM Manual 1292 and BLM Handbook 1291-1.
Driver's License
In order to be rated as qualified for this position, we must be able to determine that you meet the qualification requirements - please be sure to include this information in your resume. No assumptions will be made about your experience.
To qualify for GS-05: You must possess one (1) full year of specialized experience at or equivalent to the GS-04 level that is equivalent in difficulty and complexity as indicated by the following examples:
Knowledge of basic radio operation and telecommunications principles, methods, and procedures sufficient to gather and analyze facts to draw conclusions about a radio system.
An understanding of radio theory and the ability to communicate orally and in writing to provide guidance.
-OR-Education: 4 years above high school.
- OR- Combination of Education and Experience: You may meet qualifications requirement for this position with an equivalent combination of specialized experience and appropriate undergraduate education. Graduate level education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position.
To qualify for GS-06: You must possess one (1) full year of specialized experience at or equivalent to the GS-05 level that is equivalent in difficulty and complexity as indicated by the following examples:
Knowledge of basic telecommunications principles, methods, and practices; sufficient to perform a wide variety of interrelated telecommunications support.
Performs routine and recurring assignments in the delivery of telecommunications services, such as diagnosing and resolving customer problems and incidents and assists more experienced Telecommunication Specialists in resolving complex problems.
Ability to troubleshoot routine telecommunications problems.
Knowledge of telecommunications equipment, and operating characteristics.
Ability to communicate effectively, both orally and in writing, on technical and non-technical matters as they relate to telecommunications.
To qualify for GS-07: You must possess one (1) full year of specialized experience at or equivalent to the GS-06 level that is equivalent in difficulty and complexity as indicated by the following examples:
Knowledge of, and skill in applying, telecommunications principles, methods, and practices; telecommunications security methods and procedures; and performance monitoring principles and methods.
Performs routine and recurring assignments in the delivery of telecommunications services, such as diagnosing and resolving customer problems and incidents and updating tracking/ticketing systems and assists more experienced Telecommunication Specialists in resolving complex problems.
Ability to troubleshoot routine telecommunications problems and document issues/resolution. Ability to install, configure, and test telecommunications equipment and components; install, configure, upgrade, and troubleshoot telecommunications equipment and components.
Ability to communicate effectively, both orally and in writing, on technical and non-technical matters as they relate to telecommunications.
At the GS-06/07 level, education cannot be substituted for specialized experience.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must meet all qualification requirements by the closing date of the announcement.
Physical Demands: The work is mostly sedentary, although there is a continuing requirement for field work for the maintenance and/or installation of communications equipment. Considerable and strenuous physical exertion is required to work in high elevations up to 12,000 feet on antenna supporting structures up to 150 feet above the ground, and in inclement weather conditions. Other demands such as the frequent climbing, considerable walking, climbing, bending, pulling and heavy lifting of equipment weighing over fifty pounds is required for the installation, loading, and transporting of communications equipment in the field. May be required to climb towers.
Work Environment: The tower climbing work is performed under variable and unpredictable working conditions in many locations, sometimes in inclement weather and at high altitudes. The incumbent will also be exposed to radio frequency hazards, high voltages, noise, and slippery and uneven surfaces. It also includes working in voice and data equipment rooms and computer rooms. Travel to field/remote communications sites in the desert, mountains, mud, and snow using 4x4 vehicles, snowmobiles, 4-wheel all-terrain vehicles or aircraft is required. The incumbent will comply in utilizing all appropriate safety and personal protective equipment, policies, and procedures.
Education
Applicants may qualify for these positions based on experience, education, or an equivalent combination as described in the Qualifications section of this announcement.
If using education to qualify, you must submit copies of all transcripts or a list of college courses that include hours and grades from an accredited U.S. college/university. See Required Documents section for more information.
Contacts
- Address BLM Wyoming State Office
BLM Wyoming State Office, WY-953
5353 Yellowstone Road
Cheyenne, WY 82009
US
- Name: Madison Barber
- Phone: (307) 776-6037
- Email: [email protected]