This position is located in the Office of Workers' Compensation Programs (OWCP), Division of Energy Employees Occupation Illness Compensation (DEEOIC), Branch of Outreach and Technical Assistance (BOTA). BOTA is responsible for providing information on the benefits available under Parts B & E of the Energy Employees Occupational Illness Program Act (EEOICPA); for overseeing responses to written inquiries from claimants, and other stakeholders, including Congress.

Duties

Duties include but are not limited to: Leads broad management and program initiatives and conducts comprehensive management and programmatic analyses related to the development and implementation of tools and mechanisms for activities related to technical assistance and correspondence activities, to include but not limited to training, priority correspondence, FOIA, scheduling and supporting remote educational and informational meetings for claimants and stakeholders. Manages the staff assessing stakeholder feedback and questions to determine when issues raised require or benefit from direct assistance and facilitates direct resolution or clarification of basic questions for claimants or stakeholders, without interfering in the adjudication process. Utilizes qualitative and quantitative metrics from those interactions to oversee the development of program improvement recommendations and reporting. Establishes and maintains liaison with appropriate representatives of the Department of Energy, the Department of Health and Human Services, the Department of Justice, atomic weapon employers and beryllium vendors, and other appropriate stakeholders who work with or have worked at covered facilities. Directs development of a variety of technical assistance materials for employers, external organizations, employees and their representatives, and others, to educate and inform potential covered employees of the benefits available under the DEEOIC Program. Directs technical assistance activities at the national level and provides technical guidance and oversight for District Office technical assistance activities. Provides technical assistance and consultant services on DEEOIC Program matters to the senior leaders at the Departments of Energy, Health and Human Services and Justice, labor organizations, Congressional offices, employees and their representatives, and others. Technical assistance is provided in meetings, briefings, clinics/workshops, seminars, consultations, web/print education/training material and by correspondence. Establishes and maintains good public relations with parties requiring technical assistance.

Requirements

• Must be a U.S. Citizen.
• Must be at least 16 years old.
• Requires a probationary period if the requirement has not been met.
• Candidate required to obtain the necessary security/investigation level.
• Subject to financial disclosure requirements.
• Requires a supervisory probationary period if the requirement has not been met.

Qualifications

IN DESCRIBING YOUR EXPERIENCE PLEASE BE CLEAR AND SPECIFIC, PLEASE USE THIS FORMAT MM/DD/YYYY WHEN DATING YOUR EXPERIENCE. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR SPECIALIZED EXPERIENCE, DATES OF EMPLOYMENT OR SALARY. Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-13 Specialized experience must be reflected in your resume and include the following: Establishes policies and standards to effectively coordinate or administer a nationwide training program. Coordinates research into specific issues and develops correspondence that is case or issue specific, and accurately reflects program actions taken and program policies. Analyzes and researches historical information to defend, support, and justify the development of policies, regulations, and/or dissemination of information. Leading, planning, and organizing projects independently or in a team to include setting priorities; determine short- or long-term goals and strategies; identify resource requirements; and coordinate work from diverse stakeholders.

Education

This position does not have a positive education requirement.

Contacts

• Address Office of Workers Compensation Programs 200 Constitution Avenue NW Washington, DC 20210 US
• Name: Kevin Heldeffer
• Phone: 215-446-3722
• Email: [email protected]