This position is located in the Health Information Management (HIM) Section of the Business Office at the Tennessee Valley Healthcare System. Medical Records Administrators in VHA perform or supervise work concerned with the management of a health record program or the provision of services related to medical record administration/health information services. MRAs manage, preserve, analyze and supervise the use of diagnostic and therapeutic health records/health information management.

Duties

This position is located in the Health Information Management (HIM) Section of Business Office Service at the Tennessee Valley Healthcare System VA Medical Center. Medical Records Administrators (MRAs) in VHA perform or supervise work concerned with the management of a health record program or the provision of services related to medical record administration/health information services. MRAs manage, preserve, analyze, and supervise the use of diagnostic and therapeutic health records/health information management. They develop policies and procedures and provide advice on the use of health records and health information management. Duties include but are not limited to: Develop policies and procedures and provide advice on the use of health records and health information management. Establishes policies, procedures, responsibilities and requirements for HIM-related matters, such as health record documentation, coding and clinical documentation improvement, release of information, file room/scanning, records management, transcription and medical speech recognition, as well as the overall management of health information and Veterans health records. Oversee development, implementation and adherence to HIM industry standards, policies, procedures, laws, regulations and accrediting bodies. Ensure the facility is in compliance with applicable standards, by completing HIM audits, developing healthcare data reports and statistical information, for timely and accurate reporting. Monitors HIM performance through metrics, productivity measures, benchmarking and other applicable tools. Participates in establishing and implementing strategic facility and HIM Department goals and controlling program activities and cost, budgeting, procurement and property management, to achieve goals and improve processes. Monitors and manages HIM workflow to ensure program objectives are met. Assists the CHIM in identifying and setting short-range and long-range goals, program objectives and tasks to meet the mission and vision of the medical center. Ensures HIM program meets and/or exceed national HIM policies, procedures and performance metrics. Responsible for the administrative management of health records, which includes planning, managing, advising and directing the health information program in accordance with applicable Federal laws, facility by-laws, VHA policy, The Joint Commission (TJC) standards, the Commission on Accreditation of Rehabilitation Facilities (CARF) and other regulatory and accrediting agency standards. Provides expertise, guidance and direction and has responsibilities relative to providing supervision, administrative support, coordination and technical assistance in the planning, development and maintenance of an effective, comprehensive and integrated HIM Program at this Medical Center. Measures ongoing intradepartmental performance by establishing priorities, collecting data, monitoring and reporting outcomes, using valid and reliable techniques to analyze trends and variation, and taking appropriate action based on findings. Assists the CHIM in the planning, directing, policy making, organizing and controlling the activities of this department and serves as acting CHIM in the absence of the CHIM. Evaluates health records program and independently determines the nature and extent of problem areas. Develops recommendations and solutions for program improvement. Develops and implements innovative solutions to correct technical, complex problems. Clinical support role: Key advisor to the Chief of Staff, Executive Management and clinicians and is responsible for providing technical guidance on health information issues such as documentation requirements, liability issues, advance directives, informed consent, release of information, transcription/speech recognition, health information exchange, etc. Recommends improvements in health record documentation used to provide patient care, to optimize VERA workload, third party reimbursement and to manage resources. Full complement of HIM supervisory responsibility including coding, record completion, file room, scanning, release of information and transcription. May oversee the facility Records Manager. Work Schedule: Monday - Friday 7:30 a.m. - 4:00 p.m. Telework: AD-HOC Virtual: This is not a virtual position. Functional Statement #: 70880-F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required.

Requirements

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Proficient in spoken and written English. Meet physical requirements in accordance with VA Directive 5019. Have at least one of the following experience and/or education requirements: Experience. Three years of creditable experience in the field of medical records that included the preparation, maintenance, and management of health records and health information systems demonstrating a knowledge of medical terminology, medical records procedures, medical coding, or medical, administrative, and legal requirements of health care delivery systems. Education. Successful completion of a bachelor's degree or higher from an accredited college or university, with a major field of study in health information management, or a related degree with a minimum of 24 semester hours in health information management or health information technology. Experience/Education Combination. Equivalent combinations of creditable experience and education that equals 100 percent may be used to meet basic requirements. For example, two years above high school from an accredited college or university, with 12 semester hours in health information technology/health information management, plus one year and six months of creditable experience that included the preparation, maintenance, and management of health records and health information systems meets an equivalent combination. AND Certification: Persons hired or reassigned to MRA positions in the GS-0669 series in VHA must meet one of the following: (1) Coding Certification through AHIMA or AAPC. OR, (2) HIM Certification through AHIMA, OR (3) Health Data Analyst Certification through AHIMA. NOTE. HIMs Certification is required for all positions above the full performance level. Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. Experience: At leastone year of creditable experience equivalent to the next lower grade level that demonstrates the knowledge, skills, and abilities (KSAs) described at that level. The lower grade, GS-11, MRA KSAs are: Skill in performance and process improvement techniques to develop and implement new or improved solutions in health information management. Ability to advise management and staff at various levels regarding health record documentation requirements and health information management practices based on current industry standards, policies, statutes, laws, and regulations. Ability to plan, justify, develop, evaluate, assess, monitor, and advise on current health information management processes and recommend changes in policies or procedures. Ability to determine and evaluate compliance with legal, ethical, and regulatory guidelines and accrediting bodies, as they apply to health information management. Ability to plan, justify, develop, evaluate, assess, monitor and/or advise on current HIM processes and recommend changes in policies or procedures. Ability to successfully apply principles and techniques of sound resource management (i.e., staffing, space, contracts, equipment). Ability to provide the full range of supervisory duties, to include assignment of work, completing performance evaluations, selection of staff, and recommendation for awards, advancements, and disciplinary actions, when appropriate. AND Must demonstrate Knowledge, Skills, and Abilities listed below. Medical Records Administrator (Chief (ACHIM)), GS-12. Skill in managing various projects and processes, which includes the ability to develop new or improved solutions to complex technical problems in health information management. Ability to advise management and staff on a wide range of health information management practices based on current industry standards, policies, statutes, laws, and regulations. Ability to plan, justify, develop, evaluate, assess, monitor, and/or advise on current health information management processes, and recommend changes in policies or procedures. Ability to determine and evaluate compliance with legal, ethical, and regulatory guidelines, and accrediting bodies as they apply to health information management. Ability to successfully apply principles and techniques of sound resource management (i.e., staffing, space, contracts, equipment).Ability to successfully apply principles and techniques of sound resource management (i.e., staffing, space, contracts, equipment). Ability to provide the full range of supervisory duties to include assignment of work, completing performance evaluations, selection of staff, and recommendation of awards, advancements, and disciplinary actions. AND Certification: Employees at this level must have a HIM Certification. Assignments. This assignment is the Chief Health Information Management (CHIM), which is the highest-level professional position at the facility with responsibility for the management and direction of the health information management program. Full program management and supervisory responsibility to direct professional MRAs, technical MRTs, and other support staff in health information management. Provide technical advice, planning, and evaluation about health information management issues impacting the overall program on a regular and recurring basis. The CHIM establishes policies, procedures, responsibilities, and requirements for HIM-related matters, such as health record documentation, coding and clinical documentation improvement, release of information, file room/scanning, records management, transcription and medical speech recognition, as well as the overall management of health information and Veterans health records. They oversee development, implementation and adherence to HIM industry standards, policies, procedures, laws, regulations, and accrediting bodies. They ensure the facility is in compliance with applicable standards, by completing HIM audits, developing healthcare data reports, and statistical information, for timely and accurate reporting. The CHIM monitors HIM performance through dashboards, productivity standards, and benchmarking. They participate in establishing and implementing strategic facility and HIM Department goals and controlling program activities and cost, budgeting, procurement, and property management, to achieve goals and improve processes. The CHIM monitors and manages HIM workflow to ensure program objectives are met. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-12. Physical Requirements: The work is primarily sedentary. There is walking, bending and reaching required such as for filing or locating material, and carrying items such as reports, documents, and supplies. Entering data and word processing on a personal computer may result in physical problems from the effects of repetitive motion and eyestrain.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Tennessee Valley HCS - Nashville 1310 24th Avenue South Nashville, TN 37212 US
• Name: Lisa Purnell
• Phone: 312-569-8095
• Email: [email protected]