As a Customer Service Manager you will be responsible for staff supervision, business management leadership, control of facility construction/renovation, real property management operations and maintenance, realty services, and/or physical security activities of Federal client agency facilities.Location of position: Public Building Service, National Capital Region, Metropolitan Service CenterWe are currently filling one vacancy, but additional vacancies may be filled as needed.

Requirements

• US Citizenship or National (Residents of American Samoa and Swains Island)
• Meet all eligibility criteria within 30 days of the closing date
• Meet time-in-grade within 30 days of the closing date, if applicable
• Register with the Selective Service if you are a male born after 12/31/1959

Qualifications

For each job on your resume, provide: the exact dates you held  each job (from month/year to month/year) number of hours per week you worked (if part time).     If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.For a brief video on creating a Federal resume, click here. The GS-14 salary range starts at $139,395 per year.  To qualify, you must have at least one year of specialized experience equivalent to the GS-13 level or higher in the Federal service. Specialized experience is 1) Managing programs which includes developing, planning, executing complex strategies and solutions for internal and external customers as it relates to facility management and real estate; 2) Determining program goals and developing plans for the organization, including identifying resource needs, prioritizing allocation of resources, and accounting for their effective use; and 3) Assigning work to accomplish, assigning work based on priorities, recommending promotions, reassignments, developmental needs, identifies training and resolves employee complaints.

Education

This job does not have an education qualification requirement.

Contacts

• Address GSA, Public Buildings Service General Services Administration (GSA) Office of Human Resources Management (OHRM) 1800 F Street NW Washington, District of Columbia 20405 United States
• Name: Audrey Sullivan
• Phone: 505-340-5489
• Email: [email protected]