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Duties

WHAT IS THE TAX PAYER SERVICESDIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Taxpayer Services Return Integrity and Compliance Services The following are the duties of this position at the full working level. Works with management and users to determine information and data needed for operational activities. The result may require coordination with Management Information Technology System (MITS) or Headquarters for additional information, technical assistance, work scheduling, or timeframes for systemic resolution. Advises management on problems that impact employees, work processes, and/or program goals. Responsibilities include ensuring that all appropriate listings (RGS reject and/or AIMS listings) are timely researched and resolved. Provides management feedback on untimely listings and resolution. Creates reports that assist managers and users to track inventory and establish priorities. Inventory reports could include statutes, case assignment sorts, overage, and rejects. The incumbent has the knowledge of the work processes and systems (i.e., Statistical Sample Inventory Validation Listing (SSIVL), RGS, Correspondence Examination Automated System (CEAS), AIMS-Centralized Inventory System (A-CIS), CACS-G (Computer-Assistant System for Government), Generalized Integrated Data Retrieval Interface (GII) to determine the nature of the workload to develop ad hoc reports). Identifies error trends and barriers in AIMS, CEAS, CACS G, and/or RGS and similar inventory systems that require training and/or guidance. Identifies and assists with the development of basic and refresher training for the AIMS, CEAS, RGS, and/or RGS Batch processing. Reviews and assists with the Internal Revenue Manual (IRM) and Operation Manager directed listings to improve the effectiveness and efficiency of the Operation. Examples include Reject Registers, Error Registers, AIMS Monthly Correction & Deletion Records, SSIVL, Unpostables, Unassessed Closure Listing, PDC Recall Listings, Error Reports, and/or Unverified Assessment Listings.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: GS-09 SPECIALIZED EXPERIENCE: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Experience with examination and Frivolous Return Program, PDC Referral Unit (RU) functions and work processes, and financial practices for inventory purposes, procedures, regulations, and policies used in Exam operations; Experience using the Examination and/or EITC Certification Processes, RGS/CEAS processing, AIMS, RGS/CEAS processing, Exam Procedures, tax law, RU procedures along with corresponding Compliance programs, such as ACS, and correspondence examination. Experience applying software applications used in CSCO Operations and Exam Operations, including RGS, Word, Excel, Outlook, and Access; Experience working with automated systems and programs, including their connectivity and integration to Batch, some examples include: IDRS, RGS, CEAS, AIMS; Experience working with AIMS and/or RGS Batch system hardware, software, applications, information sources, and operating procedures to assist users in problem identification, maintenance, and testing. Experience applying fact-finding and analytical techniques to gather information and assist in addressing administrative, compliance, and basic work distribution problems. OR You may substitute education for specialized experience as follows: a Master's or equivalent graduate degree in any field of study from an accredited college or university. OR 2 years of progressively higher level graduate education in any field of study from an accredited college or university. OR LL.B or J.D., if related. OR You may qualify by a combination of education and experience. MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

Contacts

• Address TS - RICS-Return Integrity and Compliance Services 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748