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Duties

WHAT IS THE TAXPAYER SERVICES DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: TAXPAYER SERVICES CUSTOMER ASSISTANCE, RELATIONSHIP AND EDUCATION The following are the duties of this position at the full working level. Loads and unloads trucks, carts, other conveyances or pallets loaded with forms, supplies and other products. Moves, packs, unpacks, sorts, segregates, arranges, stacks, piles or relocates a large variety of packages and other items. Cartons loaded, unloaded, or moved weigh up to 50 pounds. Moves and assembles furniture and equipment manually, using dollies or using manual or electric pallet lifters. Performs minor maintenance and repairs on office furniture and equipment using common hand and power tools. Follows appropriate procedures when moving stock to maintain accountability of Government-provided published products. Receives stock movement orders through paper orders, automated and radio frequency devices. Identifies the location of required items using computer locator system or RF equipment. Pulls stock using appropriate equipment and delivers it to specified locations. Appropriately completes inventory tracking information. Returns full cartons of undeliverable products to stock; restocks other items as directed. Follows appropriate procedures for receipt, inspection, acceptance, handling, storage, fulfillment, shipping and disposal of security, serially numbered, and Official Use Only published products. Takes inventories of quantities of specific forms by counting boxes or pallets as requested. Verifies physical inventory accuracy against inventory records and reconciles differences in Inventory and Distribution System.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: WG-02: To be eligible for this position at this grade level, you must meet the requirements below: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. To be qualifying your experience should demonstrate the following: stock movement methods and loading and unloading methods to move materials safely and prevent damage during transport. The set up and operation of equipment operated including procedures for routine adjustments, minor repairs, and cleaning of equipment operated. Knowledge of simple arithmetic and counting to select accurate order quantities and basic English to read orders and write labels. Physical Requirement: Able to stand for prolonged periods of time and able to bend, stretch, and lift up to 50 pounds. Lifting often may be from floor level to eye level. For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

Contacts

• Address TS - CARE-Customer Assistance, Relationship and Education 1111 Constitution Ave NW Washington, DC 20224 US
• Name: IRS Kansas City External
• Email: [email protected]