This position is located within the Office of the Chief of Staff of the Eastern Kansas Health Care System in Leavenworth, Kansas responsible for performing a variety of clerical, administrative and secretarial support to the Chief of Staff.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Plans and coordinates work of the office and resolves issues that arise; Ensures the smooth flow of correspondence, conference arrangements and completed action items; Provides advisory and technical assistance to patients, administrative staff and professional staff; Maintains subject matter files and records that relate to the work of the unit; Receives visitors and telephone calls and determines the nature of request to independently handle the request or direct to the appropriate staff; Receives and handles concerns ensuring that quality service is rendered in a timely, competent manner; Responds to inquiries and administrative problems; Assists in preparing responses to Congressional inquiries; Notifies appropriate staff of need for information and follows up to ensure timely response by others; Exercises control over the Chief of Staff calendar/appointments (schedules appointments, checks availability, confirms/reschedules appointments, coordinates meetings, etc.); Receives incoming correspondence ensuring grammatical and procedural correctness; Screens material prior to distribution for suspense dates and follow ups; Perform office automation work on a computer utilizing multiple programs to complete documentation; Provides support/back up to the Credentialing Coordinator, and other front office secretarial staff; Performs other directly related duties as trained and assigned. Work Schedule: Monday through Friday, 7:30am - 4:00pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not Approved

Requirements

Qualifications

Typing Proficiency: This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements, you must be able to type at least 40 words per minute. In addition to the typing proficiency, all applicants must meet one of the following: To qualify for this position at the GS-7 level, you must have at least one (1) full year of specialized experience equivalent to the next lower grade level (GS-6) in Federal Service, that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties and that is typically in or related to the work of this position? Specialized experience includes performing administrative support functions such as tracking data and statistical information; scheduling appointments; coordinating meetings and conferences; preparing correspondence, reports, memoranda, and other forms of written communication; preparing travel arrangements; utilizing office automation software and maintaining files; receiving visitors and telephone calls to the office. Applicants must have excellent written and verbal communication skills. NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position. Your resume must include job title, duties performed in detail, start and ending dates (month and year) AND hours worked per week. To qualify for this position at the GS-8 level, you must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-7) in the federal service that has given you the particular knowledge, skills and abilities required to successfully perform the duties of this position, and that is typically in or related to the position to be filled? Specialized experience includes providing administrative support to an organization and performing a variety of clerical and administrative duties; drafting a range of communication/correspondence; scheduling appointments and meetings; coordinating travel and conference schedules; serving as a liaison with management and support staff; and utilizing office automation software such as Microsoft Office (Word, Excel, and PowerPoint). Applicants must have excellent written and verbal communication skills and must possess excellent organizational skills. At this level, applicants will perform duties independently and exercise sound judgement. NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position. Your resume must include job title, duties performed in detail, start and ending dates (month and year) AND hours worked per week. It is recommended that applicants submit their performance appraisals along with your application if applicable. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Administration and ManagementClericalCommunicationComputer Skills IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is mostly sedentary, however may include some walking, standing, bending, and carrying of light items such as papers, books, small parts, etc. No special physical demands are required to perform the work. The work is performed in an office setting that is adequately heated, lighted, and ventilated. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).

Contacts

• Address VA Eastern Kansas Health Care System 2200 SW Gage Blvd Topeka, KS 66622 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]