This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Professional Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA EII/ENTRPRS INTEGR AND INNOV - OFC OF CH INFO OFCR DIRECTORATE (IO3).

Duties

Provides technical support and guidance to staff in matters relating to information management (IT) issues. Maintains extensive knowledge of cloud collaboration tools and requirements necessary to support the agency worldwide. Performs needs analyses to define opportunities for new or improved business process solutions; consults with customers to identify and specify requirements; develops functional systems requirements and specifications. Manages an area of specialized systems software technology, such as database management and cloud storage, involving the development and enhancement of applications. Coordinates all assigned projects and ensures that assigned projects proceed smoothly and are integrated into all other related efforts. Provides highly technical advice and assistance to information users such as programmers, end users, operators, functional specialists, and managers.

Requirements

• Must be a U.S. Citizen.
• Males born after 12-31-59 must be registered or exempt from Selective Service.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• Secret/NCS security clearance required.
• Travel may be required using government, commercial, or military transportation.

Qualifications

In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards. Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs. Oral Communication - briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience. Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions. Qualifying Experience: To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience providing guidance on matters relating to information technology (IT) management; IT project management; developing and maintaining Microsoft SharePoint and Power BI dashboards; and learning new systems and applying their capabilities to develop new products. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.

Education

There is no substitution of education for the qualifying experienceat the GG-13 grade level.

Contacts

• Address DISA - IO/Chief Information Officer 6910 Cooper Road Fort Meade, MD 20755-7088 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]