This position is located in Nutrition & Food Service at the William S Middleton Memorial Veterans Hospital in Madison, WI. Food Service Work Leaders understand special procedures in preparing food and serving patients, plus have the skill to lead and provide guidance to lower grade food service workers and/or have the skill to lead and provide guidance to production and food service staff in the absence of the supervisor NOTE: This is an Internal Job Posting. This is not a Remote position.

Duties

This position is responsible for leading and directing Wage Grade personnel working in the food service and food production units. In this capacity employee encourages and coordinates employees to fully utilize their time and to complete their assigned tasks in a satisfactory manner. Incumbent uses judgment in recognizing work objectives and in planning and organizing duties to accomplish those objectives. Work Leader must have a thorough understanding of the types of food served all diets including modified diets and combination of these diets. This position reports to the Supervisory Dietitian. Lead duties and responsibilities include: Leads the activities of the production and service areas Reviews daily work assignments and makes adjustments accordingly Communicates instructions and information to employees concerning work to be accomplished Relays any problems and/or events to supervisors and managers Provides on the job training to lower graded food service workers and documents training Completes safety and sanitation inspection checks Ensures food production and service areas are properly set up Performs final check of trays for proper temperature and accuracy as indicated on tray ticket Observes work performance of employees and provides feedback to supervisors Participates in performance improvement programs and documents quality improvement data Performs other related duties as assigned. Food service duties and responsibilities include: Sets up tray line station with correct supplies and food items Serves food, cafeteria style Breaks down and cleans assigned station Sets up dining room tables for service Delivers meal trays to patients' bedside and reports comments and/or complaints to supervisor or dietitian Prepares individual and bulk nourishments and supplemental foods/beverages Determines the quantities of ingredients needed Makes conversions between the metric system to standard system Performs heavy duty cleaning tasks throughout food service areas Provides assistance to cooks in the food preparation areas Performs other related duties as assigned. Work Schedule: 1130a-8p with rotating weekends and holidays. Position Description Title/PD#: Food Service Worker Leader and Trainer/PD99918S Physical Requirements: Required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. Subject to continuous standing and walking and frequent stooping, reaching, pushing, pulling and bending. May be required to work on ladders. Frequently lift or move objects waiting weighing 18 kilograms (40 pounds) and occasionally lift or move objects weighing more than 60 pounds. Working Conditions: Work is performed in the kitchen areas. Steam and heat from cooking and dishwashing equipment often causes uncomfortably high temperatures and high humidity. Work area is well lighted and noise levels exist from food service activities. Danger of slipping on floors where food or beverages have been dropped. Regularly exposed to hot liquids, sharp cutting blades, hot working surfaces and extreme temperature changes when entering walk-in refrigeration or freezing units.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/25/2024. Basic Requirements: U.S. Citizenship: Must a citizen of the United States. Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A, paragraph 3j. Education: No Requirement Must have a thorough working knowledge of the principles and practices required for food preparation, food service, safety and sanitation models behaviors that align with the VASNHCS mission, ICARE values, and HACCP program. Must be able to read, write, performing basic mathematical functions able to follow oral and written instructions received by the immediate supervisor. Written instructions include menus, tray tickets, job breakdowns and established policies and procedures. Must have the ability to complete tasks with several steps or using sound judgment in a sequence of tasks to ensure the operational needs and services are met. Must be able to perform the duties of lower grade employees and positions associated with an understanding of the positions and duties associated with them. Establish and maintain a constructive employee/supervisor work relationship and be flexible in adapting to changes in day- to-day operations and assist other employees within these changes. Ability to handle unforeseen circumstances and make logical decisions when prioritizing to meet service operations. EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Dexterity and SafetyInterpret Instructions, Specifications (other than blueprint reading)Lead or SuperviseMaterialsTechnical PracticesUse and Maintain Tools and EquipmentWork Practices Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Education

This job does not have an education qualification requirement.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address William S Middleton Memorial Veterans Hospital 2500 Overlook Terrace Madison, WI 53705 US
• Name: Cindra Johnson
• Phone: 6086221070
• Email: [email protected]