This is an open continuous vacancy announcement. Applicants will be referred periodically throughout the announcement period. Final application disposition will be completed once all positions are filled or the announcement reaches the closing date stated in the announcement. The first cut-off date is December 13, 2024. These positions are located at Acadia National Park, in the Resource and Visitor Protection Division.

Duties

Performs dispatch and call taking services for public safety related incidents and operations. Receives and evaluates emergency calls for service. Obtains information through questioning and determines the priority of the call. Performs general Communications Center clerical duties such as data entry, quality, records management, inventories, and verification and maintenance of contact listings, etc. Queries and relays wants, warrants, driver and vehicle status, Be on the Lookout (BOL), and Attempt to Locate (ATL) information for law enforcement contacts and investigations. Provides for officer safety through maintaining status on officers, maintains situational awareness during all contacts, and anticipates responders requests and needs. Provides communications and logistical support to responders; maintains status on resources and incidents. Coordinates responses to incidents; initiates appropriate response of personnel and apparatus in accordance with agency plans, guides, and protocols. Coordinates use of assigned radio frequencies, directs radio traffic to appropriate channels, and restricts channels to emergency use as necessary. Prioritizes radio traffic and related communications. Serves as a certified operator of National Criminal Information Network (NCIC), National Law Enforcements Communications System (NLETS). AREA INFORMATION Acadia National Park in Bar Harbor, Maine, serves as the duty station. Acadia National Park is located 50 miles southeast of Bangor, Maine, and 240 miles northeast of Boston, Massachusetts. Acadia National Park protects a landscape of rare scenic beauty. Acadia's mountains are the highest rocky headlands on the Atlantic shore of the United States, and the vistas from these mountaintops encompass forested woodlands, shimmering lakes, quiet marshes, bold rocky shores, and coastal islands. Surrounding the park on all sides, the ocean strongly influences the park's character. Visitation exceeds two million visitors annually, with the highest visitation occurring in July and August.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-01/13/2025-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-05 grade level, you must possess one the of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors) performing public safety dispatching with supervision (law enforcement, emergency medical, search and rescue, and fire) using personal computers and software programs. This experience includes activities such as: monitoring and responding to radio communications; receiving and evaluating 9-1-1 calls and other emergency reporting systems; receiving requests for service; receiving, evaluating, and summarizing complaints prior to dispatching the information; tracking safety and welfare of employees, complaints, and incidents; dispatch appropriate emergency services personnel; querying law enforcement data bases; recordkeeping, and communicating with difficult callers. You must include hours per week worked. -OR- EDUCATION: Successful completion of four years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. You must include transcripts. -OR- Successful completion of a combination of education and experience as described above. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. For example, 6 months of specialized experience as described above (50% of the experience requirement), and 3 years of college study as described above (50% of the education requirement). Add the percentages together. The total must equal at least 100 percent to qualify. You must include transcripts. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

• Address Acadia National Park POB 177 Route 233 McFarland Hill Drive Bar Harbor, ME 04634 US
• Name: Christy Alfano
• Phone: (559) 972-1429
• Email: [email protected]