The NIH Clinical Center's Department of Laboratory Medicine offers laboratory diagnostic support in the area of immunology, hematology, phlebotomy, microbiology and chemistry. The incumbent of this position serves a Lead Health Technician within Phlebotomy Services.

Duties

The incumbent performs the following duties: Directs the work of others to provide timely service for patient testing. Plans work schedule of subordinates to insure blood drawing and sterile urine collection coverage on all nursing units, outpatient clinics, central accessioning and processing allowing for unexpected changes in workload considering shortages in staff and emergency situations which demand that strict deadlines are met. Coordinates with area supervisors and the Chief of Phlebotomy, in handling day-to-day problems and solutions to unusual problems. Communicates with patients, doctors, head nurses, and other nursing staff on a daily basis to provide pickup service to the nursing units. Contacts nursing and laboratory personnel when mutual problems arise regarding the quality or promptness of specimen collection. Investigates complaints received regarding the collection and/or delivery of specimens. Provides input on annual evaluations of members of the team which is reviewed by the supervisor and Chief of Phlebotomy. Recommends awards, step increases, reprimands, separations, or recognitions for outstanding performance of team members. Counsels and makes recommendation for personnel actions. Accounts for the attendance and floor assignments during duty hours in order to ensure prompt and efficient services within the Clinical Center and the Outpatient Clinics. Performs complex accessioning routines required by the update of the laboratory information system (LIS) to match tests requested to number and type of specimen tubes received in order to properly account for all orders on the patient. The sophistication of the LIS requires additional clerical work in obtaining the proper labels for tests and in maintaining the paper transmittal sheets for easy retrieval. Enters orders into the Clinical Research Information system (CRIS) for outpatients according to the complex research protocols requirements. This requires clerical duties to match handwritten orders to the patient visit and entry of the appropriate request in the CRIS. Trains members of the Phlebotomy Service in the accessioning and processing functions as well as higher grade Medical Technologists from other Services within the Department of Laboratory Medicine to accession and process specimens for evening, night, and weekend coverage. Instructs users to access the Clinical Research Information system (CRIS) and to enter test results and order comments into the computer. Instructs phlebotomists regarding specimen acceptability based on sufficient volume of specimen for the test(s) requested, proper container, transport media, and other conditions. If the specimen is not sufficient, incumbent contacts the requesting physician to see if there are any particular preferences for certain tests over others; incumbent makes sure the preferred tests are performed first.

Requirements

• U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
• Employment is subject to the successful completion of the pre-appointment process (i.e., background investigation, verification of qualifications and job requirements, completion of onboarding forms, submission of required documents, etc.)
• Males born after December 31, 1959 must be registered with the Selective Service.
• Applicants must meet all qualifications requirements within thirty (30) calendar days of the closing date of this announcement, including time in grade.
• If selected, you must pass a pre-employment medical examination, provide evidence of immunization, and be free from communicable diseases.
• This position is designated as Tier 1 Emergency Employee.

Qualifications

You qualify at the GS-08 grade level, if you meet the following qualification requirements: You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-07 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: collecting blood specimens through venipuncture, measuring volume, and aliquoting according to requirements; identifying problems regarding specimens that are unlabeled, incorrectly labeled, or of insufficient quantity for tests; performing donor eligibility assessments; and performing whole blood and/or apheresis collections; ensuring accurate and timely scheduling of appointments; providing guidance to staff members, to include changes in policies and procedures; and creating and maintaining employee work schedules. You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. Preview assessment questionnaire before you apply:https://apply.usastaffing.gov/ViewQuestionnaire/12601317

Education

This job does not have an education qualification requirement.

Contacts

• Address National Institutes of Health 6701 Rockledge Drive Bethesda, MD 20892 US
• Name: NIH HR Service Desk Branch E
• Email: [email protected]