The incumbent is assigned to Mental Health Service at the Phoenix VA Healthcare System, performing secretarial, receptionist, and office manager duties. Provides secretarial support for Service and Section Chiefs, Administrative Officer, Training Directors and Assistant Training Directors (typing, filing, maintaining calendars, scheduling meetings, booking conference rooms, reading and distributing incoming mail, Xeroxing, faxing, and preparing executive correspondence).

Duties

Duties include but are not limited to the following: Receive and/or screen telephone calls and visitors for nature of the call or the purpose of the visit and determine the appropriate action as needed. Transcribe minutes for meetings and distribute copies of minutes to all appropriate personnel. Receive all incoming correspondence to determine which items should be brought to the supervisor's attention or forwarded to other staff for action. Utilize a computer to prepare forms, reports, narrative documents that include complex technical terminology. Prepare/edit reports, verify accuracy of statements, figures, tables and charts in accordance with facility guidelines. Maintain activity calendar (i.e. schedules appointments, conferences, and meetings on own initiative based upon current issues of importance). Post and submit for approval, all time and attendance cards. Maintain files, including staff competency records, service policies, VA manuals, bulletins, employee actions, equipment requests and general correspondence so that items can readily be located on request. Track performance appraisals for all members of Psychology Service, including preparing the annual performance plans. Update the Emergency Cascade quarterly or with new staff additions, for Psychology Service. Receive, assign, and distribute Consultation requests from other services. Assist the Psychology Internship and Post-Doctoral Fellowship Training Directors with the completion of onboarding documents. Work Schedule: Monday-Friday 7:00 to 3:30 pm Compressed/Flexible: May be available with supervisory approval. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Secretary/PD101880 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/25/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-05 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: time keeping software, automation software (examples; medical software and Excel, spreadsheets, and databases); and provide receptionist/clerical support work. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 4 years of education above the high school level. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond high school. You will be rated on the following Competencies for this position: ClericalComputer SkillsCustomer Service (Clerical/Technical)Manages and Organizes Information Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is mostly sedentary with normal amount of walking, bending or carrying of light supplies. Job places no special physical demands on employee. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Carl T Hayden Veterans' Administration Medical Center 650 East Indian School Road Phoenix, AZ 85012 US
• Name: Jazmine Salido
• Phone: 505-767-6022
• Email: [email protected]