Job opening: Medical Support Assistant (Office Automation)
Salary: $49 262 - 64 037 per year
Published at: Nov 12 2024
Employment Type: Full-time
About the Position: This position is located at Army Health Clinic, Presidio, California. The incumbent will coordinate, prepare, and monitor dental readiness for Dental Care Providers, Soldiers, and their chain of command based on documented patient needs in the dental record.
This is a Direct Hire Solicitation.
Advance in hire maybe authorized.
Duties
Perform a variety of receptionist, clerical, and record keeping duties related to the treatment of patients in a dental clinic.
Receive phone call to provide clinic general information to patients and family members.
Maintain and monitor patient appointment schedules and cancel appointment.
Assist patients in relaying messages to the providers.
Utilize automated appointment system in order to prepare master schedule that meets patient, and clinic needs.
Retrieve data in order to prepare monthly, weekly, and quarterly reports used by the supervisor or management.
Requirements
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- Appointment to this position is subject to a background investigation to determine your suitability for Federal employment.
- Appointment to this position is subject to a one-year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.
- Employees assigned to a medical treatment facility are required to be screened for applicable immunizations.
- This position has a mandatory seasonal influenza vaccination requirement and is subject to annual vaccination.
Qualifications
Who May Apply: US Citizens
In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes receiving guest, answering phone calls and/or utilizing office support software for word processing, data entry, or data retrieval. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).
OR
Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.
Typing proficiency of at least 40 words per minute (WPM) based on a 5 minute sample with 3 or fewer errors.
Education
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: .
Contacts
- Address JT-DHA-DD83EF DHA STAND-ALONE MKT-AHC PRESIDIO
DO NOT USE
Monterey, CA 93944
US
- Name: Army Applicant Help Desk
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