Serves as the Equal Employment Specialist in a Defense Commissary Agency (DeCA) Headquarters and services subordinate area zones and stored located worldwide. The primary purpose of this position is to develop innovative approaches to providing Equal Employment Opportunity (EEO) services, resolving conflicts, and advising/educating managers and employees.

Duties

Reengineering the EEO process is focused on developing a more efficient methodology for providing optimal customer service to our stores dispersed throughout the world wide agency. Working closely with the office of general counsel (GC) in alternative dispute resolution (ADR) and with the Human Resources (HR) Directorate in enhancing the workplace climate. Prepares and revises plans, procedures, regulations, recommendations or corrective action as needed- Uses facilitation and mediation skills to assist employees and applicants who believe they have been discriminated against. Conducts training for senior, mid-level managers and non-supervisory employees on EEO programs and human relations issues. Conducts research and analysis of EEO programs to identify trends and systemic barriers. Read the entire announcement before starting the application process.

Requirements

• Be a U.S. citizen or national.
• Meet minimum age requirement. See Additional Information.
• Males born after 12-31-1959 must be registered with or exempt from Selective Service.
• May be subject to successful verification of identity and employment eligibility through E-Verify. Learn more about E-Verify, including your rights and responsibilities, at https://www.e-verify.gov/.
• May be subject to a suitability or fitness determination, as required. New federal employees will be fingerprinted.
• Be able to obtain and maintain clearance eligibility based on the appropriate background investigation.
• May be subject to a probationary/trial period.
• Direct deposit of pay is required.
• Meet the physical requirements listed in the Qualifications section.

Qualifications

In accordance with the Group Coverage Qualification Standards for Administrative and Management Positions, http://www.opm.gov/qualifications/Standards/group-stds/gs-cler.asp.applications Experience: One (1) year of specialized experience equivalent to the GS-12 level by the closing date of this announcement. Education may not be substituted for specialized experience. Examples of qualifying specialized experience: Develop innovative approaches to providing Equal Employment Opportunity (EEO) services, resolving conflicts, and advising/educating managers and employees. Conducts research and analysis of EEO programs to identify trends and systemic barriers. Provides dispute resolution and complaint processing services to Agency. Arranges for formal hearings where requested by the complainant. You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Additional Requirements that must be met by the closing date: Physical requirements: Regular and recurring work performed involves sitting at a desk, sitting in conferences and meetings, or riding in an automobile or public transportation. No special physical demands are involved in performing the work. Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks, including current employees applying under VEOA. Your application package must contain proof you meet this requirement. See Required Documents for more information. For GS-13: You must have 52 weeks of Federal service at or equivalent to GS-12. Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a non temporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority. As part of the online application process, you will respond to a series of questions designed to evaluate your level of experience in these competencies: CommunicationEEO Laws, Regulations, and PoliciesMinimum Qualifications GS-13Program Management Overtime: Occasional Fair Labor Standards Act (FLSA): Exempt Bargaining Unit Status: Not Covered Those retired under CSRS or FERS considered: No. DoD criteria not met. Work environment: Regular and reoccurring work is performed in a work environment that involves normal everyday low risks or discomforts typical of offices or commercial vehicles such as airplanes, trains, or buses. Work areas are adequately lighted, heated, and ventilated. Telework eligible: Yes - as determined by the agency policy Remote work eligible: No

Education

You may not use education to qualify for this position.

Contacts

• Address DECA HQ 1300 Eisenhower Street Fort Gregg-Adams, VA 23801 US
• Name: DeCA HQ Servicing team
• Phone: 614-692-2331
• Email: [email protected]