Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as a first level supervisor with responsibility over a group of Community Readiness Specialists (CRSs) and Community Readiness Consultants (CRCs) and oversight for assigned Military/Airman & Family Readiness core programs and associated services.

Duties

Exercises supervisory personnel management responsibilities. Advises and provides counsel to employees regarding policies, procedures, and directives of management. Selects or recommends selection of candidates for vacancies, promotions, details, and reassignment in consideration of skills, qualifications and mission requirements. Develops, modifies, and/or interprets performance standards. Assesses needs and provides work/life services to leadership, organizations, and populations serviced by the M/A&FRC. Assists Flight Chief to provide consultation and assistance to installation leadership, unit commanders, and first sergeants in identifying and addressing family issues and continuously changing demographic trends, which impact mission readiness and retention. Supports and participates in quality initiatives. Participates in quality self-assessments. Strives to improve programs and increase efficiencies by analyzing performance and identifying enhancements to work processes. Motivates subordinates to improve methods, accuracy, and quality of service. Participates in special projects and initiatives and performs nonroutine assignments. Participates in or performs special projects, studies, and assignments that are not regularly required or ongoing in nature. Independently identifies and proposes or initiates special assignments.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• A secret security clearance is required
• If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
• This position is subject to provisions of the DoD Priority Placement Program
• This is a Centrally Managed position; PCS funds are authorized and will be paid by the career field.
• Travel by military and public conveyances may be required.
• This is a supervisory position; a one-year supervisory probationary period is required.
• Previous experience as Military/Airman and Family Readiness Center Community Readiness Consultant (CRC) is highly desirable.
• Disclosure of Political Appointments
• Completion of Air University Airman and Family Readiness Foundational Course is highly desirable.
• This is a Mission Essential (ME) position performing a Mission Critical Function (MCF) which must continue uninterrupted after the occurrence of an emergency and continued through full resumption of all functions.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Professional and Scientific Positions, GS-0101. BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT: Successfully completed a graduate level degree in behavioral or social science; or related disciplines appropriate to the position. OR Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. OR Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-11, or equivalent in other pay systems. Examples of specialized experience include: 1) Applying knowledge of social services delivery systems as well as a wide range of concepts, principles, theories, and practices relating to one or more of the social or behavioral science fields. 2) Providing knowledge of the principles, practices, and techniques used in team building; establishing team performance goals and assessing team progress; and providing effective team training. 3) Conducting interviews to establish the nature and extent of concerns/issues; providing assistance in developing goals and plans; determining appropriate referral services/options; and providing practical guidance on work/life issues (e.g., family separation, personal financial management, etc.) when frequently there is difficulty in determining clients' needs or wants or in convincing them to accept that problems exist. 4) Establishing and maintaining effective and positive working relationships with team members, other team leaders, individuals/families, leadership of organizations, and program representatives and officials. 5) Assessing and measuring customer-organizations' trends, concerns, and needs; assisting in identifying and prioritizing goals; and providing guidance and direction for the development and implementation of effective plans and tools to address such issues. 6) Communicating effectively, orally and in writing. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in­-grade requirements to be considered eligible. One year at the GS-11 level is required to meet the time-in-grade requirements for the GS-12 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of social services delivery systems as well as a wide range of concepts, principles, theories, and practices relating to one or more of the social or behavioral science fields. Knowledge of the principles, practices, and techniques used in team building; establishing team performance goals and assessing team progress; and providing effective team training. Skill in conducting interviews to establish the nature and extent of concerns/issues; provide assistance in developing goals and plans; determine appropriate referral services/options; and provide practical guidance on work/life issues (e.g., family separation, personal financial management, etc.) when frequently there is difficulty in determining clients' needs or wants or in convincing them to accept that problems exist. Skill in establishing and maintaining effective and positive working relationships with team members, other team leaders, individuals/families, leadership of organizations, and program representatives and officials. Ability to assess and measure customer-organizations' trends, concerns, and needs; assist in identifying and prioritizing goals; and provide guidance and direction for the development and implementation of effective plans and tools to address such issues. Ability to communicate effectively both orally and in writing. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address Dyess AFB 417 3rd Sreet Suite 110 Dyess AFB, TX 79607 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]