This position serves as the Telecommunication Manager for Cuyahoga Valley National Park (CUVA) within Interior Regions 3, 4 & 5, Midwest in Brecksville, Ohio. The position is in the Visitor and Resource Protection Division and is supervised by the Deputy Chief Ranger. The purpose of this position is to manage and provide support to region-wide visitor and resource protection staff conducting emergency services as well as monitor all park personnel operating in the field.

Duties

The Telecommunication Manager supervises and directs all aspects of a complex, multi­jurisdictional, all-risk incidents facility at the Cuyahoga Valley Communication Center. The Center is a 24/7 operation that coordinates law enforcement, aviation, vessel, backcountry, wildland and structural fire, medical, search and rescue, intelligence, and other emergency and non-emergency service functions with Federal, State, and Local agencies for Cuyahoga Valley National Park, Isle Royale National Park, and Voyageurs National Park, as well as logistical support for James A. Garfield National Historic Site, First Ladies National Historic Site, Perry's Victory & International Peace Memorial, Hopewell Culture National Historical Park, Dayton Aviation Heritage National Historical Park, Charles Young Buffalo Soldiers National Monument, and William Howard Taft National Historic Site. The position also ensures the operation is prepared to provide dispatch services in place of the other four Midwest Region Communication Centers and over-sees operations when such incidents occur. This position supports direct management and support of network and radio related IT equipment. This position serves as a subject matter expert and provides management controls for all communications related to Radios/IT/Phone Systems/Computer Assisted Dispatching/interagency IT protocols/National Crime Information Center (DOJ)/ Ohio State Law Enforcement Data System compliance and many other internet related dispatching tools. AREA INFORMATION Cuyahoga Valley National Park encompasses 33,000 acres along the banks of the Cuyahoga River between Cleveland and Akron in northeast Ohio. The park's mission is to preserve and protect the historic, scenic, natural, and recreational values of the Cuyahoga River Valley for public use and enjoyment. The Park is dominated by deciduous forest but also supports meadows, wetlands, streams and agriculture. Summers are moderately warm with average temperatures in the 70's. Winters are moderately cold with average temperatures in the 20's and 30's. Heavy snowfall is common during winter months. Excellent recreational and educational opportunities are available in the area, including hiking and biking trails, numerous restaurants and theaters, nearby shopping, and a variety of universities and colleges. For more information about the area visit the park's website at www.nps.gov/cuva.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-11/08/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for this position at the GS-11 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-9 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: supervising dispatch communication projects, assignments, events and work methods; oversight in the operation of complex Radio System; operating law enforcement information systems such as: Computer-Aided-Dispatching system, Multi-function Telephone System including E911, Dispatch Recording Devices and Emergency Backup Power Systems, public safety operations to include NCIC, NLETS, and state systems, and Emergency Medical dispatching; transmit and receive law enforcement communications traffic; coordinating emergency response efforts; maintaining logs and files of complaints, police actions, and reports. The work is performed independently with little or no supervision. You must include hours per week worked. -OR- EDUCATION: Successful completion of at least a Ph.D. degree or equivalent Doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. Major study -- electrical or electronic engineering, mathematics, physics, public utilities, statistics, computer science, telecommunications management, information systems management, business administration, industrial management, or other fields related to the position. NOTE: YOU MUST SUBMIT COPIES OF YOUR TRANSCRIPTS. -OR- Successful completion of a combination of education and experience as described above. The total must equal at least 100 percent to qualify. Example: The applicant meets 75 percent of the required experience and 50 percent of the required education, i.e., the applicant has 1/2 year of graduate study beyond that required for GS-9. Therefore, the applicant exceeds the total requirement and is qualified for the position.NOTE: YOU MUST SUBMIT COPIES OF YOUR TRANSCRIPTS(The first 2 years of graduate study are not qualifying for GS-11.) Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Contacts

• Address Cuyahoga Valley National Park 15610 Vaughn Road Brecksville, OH 44141 US
• Name: NPS MW East Talent Team
• Email: [email protected]