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Duties

WHAT IS THE HUMAN CAPITAL OFFICE DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Human Capital Office Engagement and Retention Office The following are the duties of this position at the full working level. . Performs assignments that are agency-wide in scope and have significant impact on issues, programs, and/or policies facing the business unit. Conducts in-depth evaluative analysis of various aspects of assigned program area, including policies, program objectives, operations, procedures, and resource use. Initiates, develops, or recommends modifications to procedures, systems, projective objectives, operations, and resource utilization to correct/improve existing deficiencies. Coordinates with internal/external stakeholders, including other HCO divisions, business operating divisions, external auditors, and contractors to share information, reply to inquiries, and promote OHRST interests. Mastery of a wide range of analytical and evaluative methods and techniques, both quantitative and quantitative, for assessing program development, measuring, and evaluating program compliance and accomplishments, identifying significant program or resource issue, and improving organizational effectiveness and efficiency. Skill in written and verbal communication sufficient to develop/persuade/negotiate a wide range of technical and implementation issues and conducts executive level briefings across the organization. Seasoned skill in meeting and dealing tactfully and persuasively with internal and external customers to resolve issues that may be controversial and sensitive, reconcile conflicting interests and points of view, and maintain harmonious relationships with all parties.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: GS-14 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes: Sufficient knowledge of operation structures of a large organization (i.e., IRS business units/divisions) in order to provide short-term and long-term recommendations for employee engagement and retention enhancements; demonstrated accomplishment of qualitative and quantitative evaluative and analytical methods and techniques to accomplish projects broad in scope; experience utilizing data analysis to advise management on decisions affecting policies, employment, and compliance issues driving business results for operations support. Comprehensive knowledge of a wide range of concepts, practices, regulations, policies, and precedents associated with an engagement and retention program. Your experience must include utilizing automated employee survey tools (i.e., the IRS organizational verification tool and the FEVS-Federal Employee Viewpoint Survey analysis on-demand tool) to complete in-depth data analysis; working and presenting with internal and external stakeholders representing the organization's interests, facilitating in-person and virtual meetings/sessions, effectively communicating both orally and in writing, and experience working with various automated systems and software programs. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-14 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-14 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

Contacts

• Address HCO OHRS - Engagement and Retention Office 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748
• Email: [email protected]