About the Position: This position is located at Munson Army Heath Clinic, Fort Leavenworth, Kansas This is a Direct Hire Solicitation

Duties

Oversee the scheduling of patient appointments and provide guidance and training to lower graded employees. Resolve problems that arise from late appointments, emergencies, or walk-ins that could delay scheduled patients being seen in a timely manner. Perform maintenance of medical records and review maintenance of medical records to ensure they are maintained in accordance with appropriate regulations/instructions and other established guidelines. Assist medical staff in locating and gathering needed medical records and documentation. Receive and answer or relay incoming and outgoing telephone, intercom, and electronic messages.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires a mandatory seasonal influenza vaccine and is therefore subject to annual seasonal influenza vaccinations.
• This position is inclement weather essential. This means that you must be willing to make every attempt to report for duty on time and/or remain on duty during severe weather conditions.
• Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the education and/or experienceequirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Medical Support Assistant: Specialized Experience: One year of specialized experience which includes receiving patients in person or telephonically, establishing or maintaining patient records, and experience scheduling appointments. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address JT-DHA-DD83CY DHA STAND-ALONE MKT-MUNSON AHC DO NOT USE Fort Leavenworth, KS 66027 US
• Name: Army Applicant Help Desk