ORGANIZATIONAL LOCATION: Department of Health & Human Services (HHS), Indian Heatlh Service (IHS), Southwest Region, Phoenix Area, Administrative Services-Information Technology Department, Colorado River Service Unit, located in Parker, Arizona. Position is supervised under the Chief Information Officer.

Duties

Major Duties: Serve as a team leader and responsible for assuring that the work assignments of other employees are carried out. Train or arrange for the training of team members in methods and techniques of team building and working in teams to accomplish tasks. Develop and maintain an information system strategic plan for Telecommunication services consistent with the organization's strategic plan. Plan and direct of Information Management systems activites and processes which include Electronic Health Records and telephone systems. Serve as an expert in installing, implementing, managing and troubleshooting voice and video services and equipment.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-11 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Work experience coordinating ADP (Automatic Data Processing) security measures, installing, configuring, upgrading, and troubleshooting hardware and software components; providing hardware and software support or training to customers; utilizing computer imaging application; disabling accounts and removes account from active directory; providing recommendations on upgrades. Maintains inventory and management of telecommunications equipment. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

There are no education requirements.

Contacts

• Address Colorado River Service Unit 12033 Agency Road Parker, AZ 85344 US
• Name: Phoenix Area IHS Human Resources
• Email: [email protected]