The full performance, Intermediate Care Technician (ICT) Generalist is assigned to the Department of Veteran Affairs, Veterans Health Administration (VHA). As an ICT Generalist the incumbent may serve in a medical center, community-based outpatient clinic (CBOC), mobile medical unit or may have virtual/remote assignments. This position is assigned to the Ogden, Utah CBOC.

Duties

Duties include, but are not limited to: Performing observation-based screening and collecting patient information in collaboration with licensed personnel such as completing clinical reminders, obtaining patient health history, chief complaints, medication history, and identification of health-related conditions that may impact the patient's health status, etc. Completing approved templates and tools, such as the outpatient intake form, normal result notes, and follow up treatment protocols established by the agency. Assisting in behavioral/psychiatric situations in an outpatient setting which may include assisting licensed personnel with crisis intervention, management of aggressive or suicidal psychiatric patients, by providing one-to-one observations and applying prevention and management of disruptive behavior technique (PMDB). Assisting outpatient licensed staff with the delivery of care to patients with complex, specialized, and potentially life-threatening situations. Assisting licensed staff with preparing patients for medical evaluation, setting up equipment, passing instruments and providing treatment during inperson or virtual visits. Operating specialized medical equipment to obtain diagnostic and therapeutic outcomes. Collecting a wide range of specimens and preparing them for transfer to processing. Clinical responsibilities include but are not limited to: Vital signs. Examples: vital signs, 12-lead electrocardiogram (EKG). Point-of-care (POC). Examples: Abbott hand-held blood analyzer (I-STAT), glucometer. Equipment and surgical instrumentation set up . Examples: skin biopsies (excisional, shave, punch). Treatments and interventions. Examples: Cryotherapy, incision and drainage, ambulation, and Foley coude' catheter insertion. Wound care. Examples: bandaging, application of dressings and wound measurements. Specimen collection and Preparation. Examples: collecting and labeling venous blood samples and mucous specimens. Assisting with patient exams and screening. Examples: gynecology exams. Mental health care. Examples: Crisis intervention, performs behavioral/mental health screens, conducts interviews, and observes behavioral patients. Preparation of lab specimens and transfer to the lab for processing: Examples: Labeling, placing in the proper bin or tube system. Assisting with patient exams and screening, utilizing technology such as telehealth peripherals. Examples: primary care physical exams (heart, eye, ear, nose, throat (EENT); gait exams, and skin exams. Patient education within scope of care or while providing an intervention. Examples: post procedural care, splint care and wound care. Follow-up care: Examples: Suture removal. Electronic Health Record (EHR): Thoroughly and appropriately documents actions, interventions and procedures in the medical record. Examples: Procedural notes, progress notes, screenings, photo-documentation and secure messaging. Performs other duties as assigned. Work Schedule: Monday - Friday, 7:30am - 4:00pm Position Description/PD#: Intermediate Care Technician/PD99968S Physical Requirements: The work involves extended periods of bending, standing and walking. Generally, the work requires recurring physical exertion with assisting patients.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/04/2024. Individual Occupational Requirements (IOR) - Specialized Experience: Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled. You MUST possess at least one year of specialized experience that equipped you with the particular knowledge, skills and abilities to perform successfully the duties of Intermediate Care Technician position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-6 grade level in the Federal Service. AND, Specialized Experience GS-07 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Prepare and administer medications through various methods, examples include, intramuscular injections, subcutaneous injections, intradermal injections, oral, aerosolized including oxygen, topical, intraocular (eye drops), Otic (ear drops), intranasal, rectal (suppositories), local anesthetics, intraurethral, and intravenous. Perform minor surgical procedures, medical interventions and administer treatments to manage care to combat disease or disabling symptoms example incise and drain various skin infections or abscesses. Order appropriate diagnostic studies under the direction of the supervising Licensed Independent Practitioner (LIP) obtains and Reports Diagnostic and laboratory results. Note: Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. OR, Applicants may substitute education for the experience required for the GS-07 level: Applicants must have successfully completed 1 full year of graduate education that is directly related to the work of the position such as phlebotomy, nursing, or other related subjects. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an equivalent combinations of creditable specialized experience and education as described above to meet the total experience requirements for the position. This education must have been obtained in an accredited college or university. Only education beyond a one-half year (e.g. 6 months; 9 semester hours) of graduate level education may be used to qualify applicants for the GS-07 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. Preferred Qualifications: Phlebotomy experience Preferred. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address VA Salt Lake City Health Care System 500 Foothill Drive Salt Lake City, UT 84148 US
• Name: VISN 19 HR Contact Center
• Phone: 719-227-4600
• Email: [email protected]