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Duties

WHAT IS THE TAXPAYER SERVICES DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Taxpayer Services Customer Assistance, Relationship and Education- National Distribution Center The following are the duties of this position at the full working level. Loads and unloads trucks, carts, other conveyances, or pallets loaded with forms, supplies and other products. Moves, packs, unpacks, sorts, segregates, arranges, stacks, piles, or relocates a large variety of packages and other items. Cartons loaded, unloaded, or moved weigh up to 70 pounds. Assembles items, grouping according to receiving documents as necessary. Selects and sets up proper storage areas for material within the general warehousing plan considering size, shape, quantity, use, and possibility of damage or deterioration. Stores, stacks, and palletizes items based on established procedures. Uses handcarts, dollies, and other manual and powered equipment to move stock. Receives stock movement orders through paper orders, automated, or radio frequency devices. Identifies the location of required items using computer locator system or RF equipment. Pulls stock using appropriate equipment and delivers it to specified locations. Appropriately completes inventory-tracking information. Pulls stock for bulk material orders from a computerized picking ticket, a paper label or list, or an electronic device or screen. Ensures the proper items are selected in accurate quantities and assembled for issue. Selects the correct revision and the correctly coded product for Distribution Program orders. Relocates stock in fulfillment areas, docks, and warehouses when necessary. Selects and assembles items for shipment according to established procedures. Ensures shipments are loaded into trailers properly to minimize damage in transit. - Uses bar code reader to scan bar codes on picking bins, stock locations, pick bins, picking lists, and other documents or locations. Scans bar codes on completed orders to generate manifests or other documents. Uses radio frequency and other automated devices to assure stock accuracy and track order completion. May "cluster pick" several orders simultaneously following established procedures.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: WG-5 EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. To be qualifying your experience should demonstrate the following: Able to perform work that involves receiving, storing, and assembling for issue, shipment, and distribution, a wide variety of bin and bulk supplies, materials, equipment, and commodities using mechanized, automated, and manual material moving equipment, devices, and systems. General experience of the methods used in processing, handling, and storing of materials and equipment through a supply facility. Have experience following safety procedures to recognize and report workplace hazards. Must be able to frequently lift and carry objects that weigh up to approximately 70 pounds. Able to frequently walk, stand, bend, stoop and reach. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

Contacts

• Address TS - CARE-Customer Assistance, Relationship and Education 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748