IOWA ARMY NATIONAL GUARD - TITLE 32 EXCEPTED SERVICE POSITION This position is open to current on-board Title 5 and Title 32 employees of the Iowa Army National Guard. Military membership is required. LOCATION: CSAR-JFHQ, Johnston, Iowa

Duties

As a RECORDS & INFO MANAGEMENT SPECIALIST (KNOWLEDGE MANAGEMENT), GS-0308-11 your duties are below. 1. Develops and implements Army policy and programs governing the implementation and management of Knowledge Management (KM) initiatives. Determines how content will be structured, shared, controlled and made accessible to meet the organization's needs. Recommends appropriate technologies to support current policies and practices. Advises on opportunities presented by emerging technologies for improvement. Develops guidance and policy on processes to institutionalize these practices within the ARNG that interface with civilian and other applicable networked systems. 2. Identifies and establishes roles and responsibilities for supporting a knowledge management environment. Builds knowledge working groups/teams across the Major Subordinate Commands (MSCs) throughout the state. Develops a migration plan for content to support and promote knowledge management. Supports and maintains the continuous development of new communities of practice. Promotes the KM model in the organization. Institutes a change management program to assist in moving toward a knowledge-centric culture. Employs various techniques to support the needs of the ARNG Staff through various knowledge mapping and audits. Ensures distribution of all knowledge management systems within all operational environments in support of ARNG modularity and transformation. Responsible for working with Program Executive Offices, NGB and Defense Information Systems Agency (DISA) to facilitate integration of software to ensure establishment of technical and procedural measures. Allows efficient and effective knowledge sharing between NGB, ARNG, DA, DoD, interagency partners, and other federal and state systems. 3. Collaborates with assigned KMs at all levels of DoD and Joint Staff. Ensures that the KM tools employed have the ability to attain effectiveness. Facilitates a formulated Knowledge Management Working Group (KMWG) from across all directorates and MSCs to integrate planning, development and implementation of knowledge programs. KMWG considers all commander's guidance, policy letters, plans/orders, and SOPs, and other sources when developing standard practices. KMWGs use collaborative web portals built on Web-Based Applications and data bases. Analyzes, develops, evaluates, advises and improves work methods and procedures through information management automation. Works unilaterally with a team of IT Specialists that perform portal administration and content management duties. Provides technological solutions to all levels of the organization. Resolves database management system DBMS inconsistencies across the organization in coordination with other information technology specialists and systems. Provides technical expertise and training on system operations, and web/portal management. 4. Defines and establishes KM tasks in support of the published policy. Serves as the KM transformation facilitator for continual improvement of processes throughout the organization. Identifies internal/external best KM practices. Establishes methodology for sharing these across Army systems and Staff, MSCs, CONUS Staff and augmentees deployed worldwide using the ARNG website/portal. Coach's communities of best practices across the organization. 5. Implements processes for identifying and validating Subject Matter Experts (SMEs). The KM will provide training to internal, higher, subordinate, lateral, joint, inter-governmental, and multinational mission partners. Develops training programs for senior leadership to implement knowledge management practices using Enterprise Information Systems (EIS) with the purpose, of encouraging knowledge management tools. Facilitates training and procedures to enforce KM guidance. Integrates training requirements stemming from knowledge management solutions into the overall training plan. Evaluates KM training programs and procedures to maintain the integrity of the program through continuous process improvement. Promotes KM proficiency throughout the organization. 6. Performs other duties as assigned. D2533

Requirements

Qualifications

In describing your experience, please be clear and specific. We will not make assumptions regarding your experience. Applicants who do not fully address the minimum/specialized experience needed for the position in their resume will not be referred for consideration. MINIMUM REQUIREMENTS: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. SPECIALIZED EXPERIENCE REQUIREMENTS: GS-0308-11: Must have at least 24 months experience in the following: Skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of issues or problems of a procedural or factual nature. The issues or problems deal with readily observable conditions (e.g., office or shop layout, workflow, or working conditions), written guidelines covering work methods and procedures such as performance and production standards, and information of a factual nature (e.g., number and type of units produced or capability of equipment). Knowledge of the theory and principles of management and organization, including administrative practices and procedures common to organizations, such as those pertaining to areas of responsibility, channels of communication, delegation of authority, routing of correspondence, filing systems, and storage of files and records. Experience using qualitative and quantitative analytical techniques such as: literature search; work measurement; task analysis and job structuring; productivity charting; determining staff to workload ratios (e.g., span of control); organization design; space planning; development and administration of questionnaires; flowcharting of work processes; graphing; and calculation of means, modes, standard deviations, or similar statistical measures. Skill in conducting interviews with supervisors and employees to obtain information about organizational missions, functions, and work procedures.

Contacts

• Address IA CSAR 7105 NW 70th Ave Johnston, IA 50131-1824 US
• Name: Alyssa Smith
• Phone: 515-252-4682
• Email: [email protected]