You will serve as a HUMAN RESOURCES SPECIALIST (INFO SYS) in the OPERATIONS PROGRAM SUPPORT of Office of Civilian Human Resources (OCHR) Operations. ***This Job Opportunity Announcement is using an additional online assessment tool to evaluate applicants. Please review the HOW YOU WILL BE EVALUATED, HOW TO APPLY, and WHAT TO EXPECT NEXT sections below for instructions.***

Duties

You will provide technical advice and guidance to the employee of the operations of computer systems and capabilities available to assist them in their responsibilities and to support the organizations mission. You will prepare and coordinate technical support requirements and operating instructions. You will advise management on the type and frequency of user training needed on existing computer systems. You will advise or assist with routine, non-complex human resources problem/issues, referring more difficult questions to higher level specialist or supervisor. You will interpret system requirements and changes as they impact on processes and procedures and recommends appropriate action to all levels of the organization. You will recommend system enhancement and identifies and ensures corrective action to solve discrepancies. You will maintain data quality using various applications to analyze errors and identify trends and develop and/or recommend solutions to systemic problems. You will ensure mandatory training and forms are completed to allow access to the computer systems. You will ensure accurate inventory and/or maintenance of all information technology equipment, software and peripheral devices. You will provide maintenance and administration on assigned automated civilian personnel systems and monitors for errors and system updates/downloads. You will ensure accurate inventory and/or maintenance of all information technology equipment, software and peripheral devices. You will ensure mandatory training and forms are completed to allow access to the computer systems.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final SECRET security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• You will be required to report to the duty station location that you are applying to a minimum of twice in each biweekly pay period, or more, as required.

Qualifications

GS-11: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: providing computer system technical advice and guidance and/or troubleshooting an organizations employees interpreting information technology (IT) equipment, software and devices; and analyzing and IT system requirements and changes that impact the organizations IT processes and procedures. GS-09: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: providing resolution of hardware/software problems; and assisting with inventory and maintenance of all information technology equipment, software, and devices with the organization. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

In lieu of specialized experience, you may qualify with the following education or combination of both education and experience:

GS-11:
Successful completion of a Ph.D. or equivalent doctoral degree
or
Successful completion of three full years of progressively higher level graduate education leading to such a degree
or
Possession of an LL.M., if related
or
A combination of experience and graduate education as described above that equates to one year of experience


GS-09:
Successful completion of a master's or equivalent graduate degree
or
Successful completion of two full years of progressively higher level graduate education leading to such a degree
or
Possession of an LL.B. or J.D., if related
or
A combination of experience and graduate education as described above that equates to one year of experience

A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.

Contacts

• Address OCHR SILVERDALE OPERATIONS CENTER 3230 NW Randall Way Silverdale, WA 98383 US
• Name: Department of Navy EIC
• Email: [email protected]