This position serves the Pathology and Laboratory Medical Service and provides phlebotomy support for both inpatients and outpatients. May be required to perform point of care testing when requested include assisting in writing and revising standard operating procedures relative to job. Along other procedures necessary to ensure appropriate specimen receipt, and handling. Provide assistance of a technical, specialized, or support nature to health and medical personnel.

Duties

Answers telephone calls, and coordinates information and actions relating to patient care and services. Assists patients, visitors, and others requesting information, guidance or referral for special assistance. Communicates with management concerning all laboratory issues and other clinical staff members on any new procedural requirements and new equipment for point of care testing. Works with a variety of individuals, including patients, staff, and visitors, providing satisfactory customer service. Maintains adequate quota of sterile and non-sterile supplies, instruments, and equipment and checks for outdated supplies/items. Uses the automated patient management system to correctly triage patients based on arrival time and/or STAT request. Conducts data input and verification of results when specimens are sent to outside referral laboratories. Makes adjustments to equipment of laboratory testing, sets up all necessary accessories and supplies regarding laboratory testing. Monitors the patient's status and inform the Provider of critical changes in health status and lab values. Ensures all quality control materials are run and acceptable daily or as required by regulations. Monitors and documents temperature and humidity of room and equipment, refrigerators instruments etc. Processes orders and collects specimens and evaluates tests for processing determination. Performs patient care procedures such as collection of lab specimens and adjusting simple supportive equipment. Follows proper patient preparation and venipuncture while following sterile collection techniques and bandage patient appropriately following collection. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Sunday- Thursday 5:00am-1:30pm, subject to change based on the needs of the facility. Virtual: This is not a virtual position. Position Description/PD#: Health Technician/PD047820 and PD047810 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/18/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-5 position you must have served 52 weeks at the GS-4. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Applicants who meet the Individual Occupational Requirements described below are fully qualified for the specified entry grade and must also meet the specialized experience and/or education requirements. Individual Occupational Requirement (IOR) for occupational series 0640: Do you have experience in supporting duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists? Technician experience is experience that requires application of the knowledge, methods, and techniques of the position to be filled. In addition to meeting the above Individual Occupational Requirement (IOR) and Time-In-Grade, applicants must also meet the experience and/or directly related education relevant to this position. To qualify at the GS-05 grade level: Specialized experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-04) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but not limited to: Performing phlebotomies with little to no guidance or supervision; utilizing basic computer programs to support work for the clinical laboratory; and basic knowledge of tests performed throughout the laboratory. Education: Applicants my substitute education for the required experience. To qualify based on education for this grade level you must have successful completion of a full 4-year course of study leading to a bachelor's degree, with at least 24 semester hours in subjects directly related to the position. Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the 2nd undergraduate year. To qualify at the GS-06 grade level: Specialized experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but not limited to: Performing phlebotomies with little to no guidance or supervision; utilizing basic computer programs to support work for the clinical laboratory; and basic knowledge of tests performed throughout the laboratory. OR Education: Applicants my substitute education for the required experience. To qualify based on education for this grade level you must have successful completion of half a year of graduate level education directly related to the position. Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the bachelor's degree. You will be rated on the following Competencies for this position: Computer SkillsCustomer Service (Clerical/Technical)Specimen Collection Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: this line of work requires much walking through the clinic, with occasional requirements to lift objects, computer work and operating office equipment. The positions require the ability to physically control or defend against emotionally distressed patients. The work requires the ability to physically control or defend against emotionally distressed patients. The work requires above average agility and dexterity due to the fine skills of some of the point of care lab testing. The work may require heavy lifting of equipment or patients. The employee may be required to commune between two outpatient clinics within the workweek, depending on the clinic workload. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address John L McClellan Memorial Veterans' Hospital 4300 West Seventh Street Little Rock, AR 72205 US
• Name: Ashley Britton
• Phone: 504-460-0184
• Email: [email protected]