Opened Area(s) of Consideration: 1, 2, 3, 4, 5 DEFINITION OF AREA(S) OF CONSIDERATION: Area 1 - All current on-board AKNG T5 Competitive or Excepted Service Employees. Area 2 - All other current onboard AKNG T32 Excepted Service Employees. Area 3 - All current or former members of the Alaska National Guard Area 4 - All current and former Federal Employees with Reinstatement Eligibility. Area 5 - All U.S. Citizens. PDCN: T5240000 Selecting Supervisor: Timothy Kelly-Stahlnecker

Duties

Serves as project leader responsible for developing, assigning, and coordinating duties and projects for systems administrators. The project members are specifically assigned to one or more of the multiple system platforms located throughout the state. Develops, modifies, and tests overall system backup and recovery strategies for all systems. Serves as the technical expert and focal point for installation, configuration and testing of hardware and software associated with multiple operating systems and computer platforms. Provides technical assistance and analysis to other IT personnel involved in system design, programming, database design, and adapting commercially available software. Determines equipment requirements, communications, and interfaces with other systems. Evaluates machine usage based on current usage patterns and develops plans for the acquisition of hardware and software needed to support future IT requirements. Serves as the senior systems administrator responsible for planning, coordinating, modifying, implementing, and troubleshooting to support customer needs. Work pertains to the administration of all systems including ensuring the efficient integration between systems as well as compatibility with local area network (LAN) and wide area network (WAN) infrastructure. Analyzes, evaluates, and recommends hardware/software changes to various computer systems. Considers factors such as compatibility with standard systems, conversion or implementation costs, and impact on existing equipment. Develops guidelines, standard operating procedures (SOPs), bulletins and flyers concerning the operation/use of C4 systems, services, and activities. Provides interpretations of higher authority regulations and guidance concerning IT system activities/services and coordinates with internal departments and external agencies concerning the resolution of problem areas encountered. Advises the information management staff on issues pertaining to operating systems and hardware status. Plans and schedules the installation of new or modified hardware, operating systems, and software applications. Directs testing of vendor-provided software. Develops, documents, coordinates, updates and validates the state Continuity of Operation Plan (COOP) procedures for system disaster recovery. Implements operating system releases and maintains the operational status of systems. Performs security management in accordance with NGB regulations and state policies. Develops and analyzes local policies regarding system access, network rights, and physical access to systems and equipment. Develops policy for all systems storage requirements throughout the state. Designs and modifies the storage structure and correlation between systems. Modifies system parameters on multiple operating systems, integrating the use of Storage Area Networks (SAN), to achieve maximum system efficiency. Analyzes system operations to identify bottlenecks and takes action to resolve problems and ensure optimal performance and consistency. Troubleshoots problems and implements changes on multiple computer platforms. Diagnose system failures to isolate source of problems between equipment, system software, and application programs. When problems are found, modifies code, devises fixes, documents problems and advises responsible vendor or other outside party. Interacts with peers and vendors to resolve hardware and software problems and reports unresolved problems to the appropriate party. Coordinates with specialists and managers at higher levels to obtain information for interfacing with systems at those levels and to facilitate the acquisition and exchange of information technology. Serves as the organization authoritative expert at meetings and seminars designed to arrive at solutions for mutual systems administration problems. Performs other duties as assigned.

Requirements

• INDEFINITE: Indefinite employees may be separated with a 30 day notice OR may be converted to permanent without further competition.
• Incumbent is subject to termination due to loss or reduction in funding for this position.
• If a permanent technician with the AKNG is selected for an indefinite position which crosses service boundaries or funding categories (i.e., AKARNG to AKANG or vice versa, or JBER to Eielson, or T32 to T5), the appointment will be "Indefinite".
• Federal employment suitability as determined by a background investigation.
• May be required to successfully complete a probationary period.
• U.S. citizenship is required.
• This position is subject to provisions of the DoD Priority Placement Program.
• Bargaining Unit: Bargaining.
• Must be registered for Selective Service, see Legal and Regulatory Guide.
• May be required to obtain and maintain a satisfactory security clearance.
• May require participation in random drug testing.
• APPOINTMENT FACTORS: T5 Excepted Service appointment in the Alaska National Guard.
• Work may require access to classified information. Must be able to obtain and maintain the appropriate security clearance.
• The incumbent of this position description must have, at a minimum, a completed National Agency Check (NAC) prior to position assignment.
• Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day.
• The employee may be required to travel in military and/or commercial aircraft to perform temporary duty assignments.

Qualifications

BASIC REQUIREMENTS Experience - Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Individuals must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE is experience which is directly related to the position to be filled and which has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of this position. GS-12 - Must have one year of specialized experience at the next lower grade, GS-11 (or equivalent). Some examples of Specialized Experience include; Serves as project leader responsible for developing, assigning, and coordinating duties and projects for systems administrators. Serves as the senior systems administrator responsible for planning, coordinating, modifying, implementing, and troubleshooting to support customer needs. Plans and schedules the installation of new or modified hardware, operating systems, and software applications. Directs testing of vendor-provided software. Troubleshoots problems and implements changes on multiple computer platforms. Diagnose system failures to isolate source of problems between equipment, system software, and application programs. EXPERIENCE REQUIREMENTS: Resume must have complete dates and hours worked per week for each occurrence of both civilian and military employment (Example: 2 JAN 1980 to 3 MAR 1981; 0800-1630 M-F or JAN 1980 to MAR 1981; 40 hrs/wk) Use of year only will result in disqualification. The duties listed must fully substantiate -in your own words- that you meet the minimum requirements and specialized experience listed above, in detail; otherwise, you will not be considered qualified for this position. Length of time is not of itself qualifying. Your experience will be evaluated on the basis of duties performed. Your record of experience, training, and education must show possession of the knowledge, skills and abilities needed to fully perform the duties of the position.

Contacts

• Address Alaska Army National Guard P.O Box 5800 JBER, AK 99505 US
• Name: Lester Nathaniel Tuazon
• Phone: 907-428-6351
• Email: [email protected]