This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Technician/Administrative Support Work Category at the Entry/Developmental Work Level within the CES Occupational Structure. It is located in the DISA OC/CE/PACIFIC FIELD COMMAND.

Duties

Provide customer support for hardware and software video conferencing systems, audio/visual Write programing code for audio/video control systems (similar to Python and C+/C++), including video matrix switching and audio signal processing. Configure, test and troubleshoot conference room audio/visual systems used at multiple classification levels. Perform configuration and testing of internet protocol voice and video conferencing systems.

Requirements

• Must be a U.S. Citizen.
• Must be at least 16 years of age.
• Must be enrolled or have been accepted for enrollment and seeking a degree (diploma, certificate, etc.) at a qualifying educational institution on a full or half time basis.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• Educational enrollment MUST be on a half-time or full-time basis. Half-time basis is defined by the academic institution that the student is enrolled or accepted into.
• Official/Unofficial transcripts with the current enrollment course load.

Qualifications

This announcement is using Alternate B qualifying requirements -IT-related education and/or IT-related experience is not required upon entry In order to qualify for this position, you must meet the requirements described below. Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the basic requirement above: One year of qualifying experience equivalent in level of difficulty and responsibility to that of the next lower grade within the federal service, which demonstrates the ability to perform the duties of the position, is required. GG-04 Education requirement: Completion of 2 full academic years of post-high school study or associate's degree. GG-05 Education requirement: Completion of 4 academic years of post-high school leading to a bachelor's degree or equivalent degree. GG-07 Education requirement: Completion of 1 full academic year of graduate level education; or Eligibility under the Superior Academic Achievement Provision and completion of a bachelor's degree. The required education must lead to a bachelor's degree with specialization in or directly related to the field in which the student trainees will receive training on the job. PROGRAM COMPLETION AND CONVERSION ELIGIBILITY: Upon successful completion of their academic program and the trainee program, interns may be converted to a permanent position in the Excepted Service consistent with agency needs, academic achievement, and demonstrated potential. Conversion potential for this opportunity is a GG-2210-09 up to the full performance level of GG-12. However, future budgetary events, hiring restrictions, conversion caps, or other events may preclude the conversion or conversion to a position with the full potential performance level. Individuals converted to a position in the competitive service may be subjected to participation in an agency formal development program. All qualifications must be met within 30 days after the closing date of this announcement.

Education

Education Requirement:

GS-04 Substitution of Education for Experience: Two years of successfully completed education above the high school level in any field for which high school graduation, or the equivalent, is a prerequisite may be substituted to meet the general experience required.

GS-05 Four-year course of study leading to a bachelor's degree may be substituted to meet the specialized experience requirement. Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements.

GG-07 One full year of graduate level education or Superior Academic Achievement (http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp) may be substituted to meet the specialized experience requirement. Equivalent combinations of successfully completed graduate level education and experience may be used to meet total experience requirements.

If you are using education to substitute for the specialized experience, you must submit transcripts at the time you apply. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education (http://www2.ed.gov/admins/finaid/accred/index.html).

To be creditable, education must have been obtained in an accredited college or university. You must report only attendance and/or degrees from schools accredited by accrediting institutions that are recognized by the U.S. Department of Education

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by the National Association of Credential Evaluation Services at the time of application. National Association of Credential Evaluation Services .

Contacts

• Address DISA - OC/PACIFIC 6910 Cooper Road Fort Meade, MD 20755-7088 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]