Managerial responsibility of a complex visitor services and communications program, (over two dozen staff through the year, includes seasonals and interns), and serves ~ 2.5 million visitors annually. Supervise subordinate supervisors, manage a budget of several fund sources, long-term strategic communications and interpretive planning, and frequent collaboration with park, region, and national specialists. Serves as Public Information Officer and liaison to park cooperating association partner.

Duties

This position serves as the Program Manager for Interpretation and Education of Interpretation, Education, and Volunteer Coordinator (IEV) at Mount Rushmore National Memorial in Keystone, South Dakota. The position also serves as the Public Information Officer. The park receives approximately two and a half million visitors per year and is identified as an "Icon Park" due to its national significance and security needs. This position has managerial responsibility for a multi-faceted Interpretative program. Provides the full range of supervisory duties for the interpretive, education and outreach, partnership, and volunteer staff of the park. The position is responsible for planning, managing, directing, and evaluating a multi-faceted program of interpretation, education, partnerships, volunteer, interpretive media, visitor services, special events, and public affairs. Coordinates all activities of the Interpretation and Education Program including the setting of short- and long-term direction and goals, recruitment and development of program staff, evaluation of programs and services, adopting best practices and experimenting with new technology and methods for audience engagement and the sharing of information. Serves as the interpretation, education, and volunteer program coordinator and member of the park leadership team to develop and implement management strategies. Responsible for the development and management of the Program budget, utilizing NPS financial management programs. Establishes and maintains relationships with the media including reporters, journalists, and travel writers to promote public awareness of the park. Supervises or collaborates with planning teams in the development or rehabilitation of interpretive signs, exhibits, publications, media, and visitor centers. Is responsible for managing the park's web page, interactive features, mobile applications, social media, and other related media products with informational, educational, and interpretive content. Coordinates and facilitates joint or shared interpretive and educational activities with park partners. Ensures that elements and interpretive themes are implemented to address and include a wide diversity of visitors and audiences. Manages and effectively utilizes all types of interpretive media including visitor center and wayside exhibits, audiovisual media, web-based interpretive products, self-guiding devices, publications, and staff-conducted activities. Serves as National Park Service liaison for the park's cooperative association and friends' group. Attends board/committee meetings as official representative of the park. Works with the Executive Director and Board in order to accomplish major contributing components of the park's priority projects through project funding, in-kind volunteer support, development of educational programming and materials, and other related partnership functions. Serves on the park management team as principal advisor to the Office of the Superintendent in decision-making and policy matters within broad programs of interpretation, education, outreach, public affairs, partnerships, and volunteers. Physical Demands: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items such as papers, books, small parts, driving an automobile, etc. No special physical demands are required to perform the work. The employee may infrequently do some walking, bending, or climbing while working outdoors at parks. Working Conditions: The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, residences or commercial. vehicles. The work area is adequately lighted, heated, and ventilated. There may be occasional exposure to higher risks when the employee is required to visit park sites.

Requirements

Qualifications

All qualifications must be met by the closing date of this announcement-10/21/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. To qualify for this position at the GS-12 grade level, you must possess the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-11 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience is experience that may have been in technical, administrative, or scientific work, fish and wildlife management, recreation management, law enforcement, or other park-related work. Examples of qualifying specialized experience include, coordinating, managing, or directing interpretive and education programs; developing long range interpretive plans; maintaining relations with media and public affairs professionals; managing interpretive staff, or similar work. You must include hours per week worked. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no substitution of education for experience at the grade level(s) of this announcement.

Contacts

• Address Mount Rushmore National Memorial 13000 Hwy 244 BLDG31 Suite 1 Keystone, SD 57751 US
• Name: MWR HR West Team
• Phone: 402 661 1986
• Email: [email protected]