The incumbent serves as Program Manager for the Inpatient Mental Health Unit at Syracuse VAMC. Syracuse VA is a 1C facility serving over 50,000 unique Veterans per year through populations-based care and coordination of multi-modality services across the main medical center and 7 CBOCs (ie., curbside, e-consultation, face to face, telephone, telemental health and home telehealth programming). The position reports directly to the Associate Chief of Staff (ACOS) for Mental Health.

Duties

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU The position is located at the Syracuse VA Medical Center and stationed on the Inpatient Mental Health Unit (7C). Duties include responsibility for planning, establishing and implementing policies and procedures for the unit. The position coordinates the planning, development and implementation of the group programming treatment for the unit. The position provides a full range of supervisory duties for assigned staff, to include the social work discharge planners. The position also provides individual psychotherapy to patients on the unit in coordination with outpatient treatment teams. Develops policies, procedures, and guidelines related to the management and provision of care. Responsible for all program planning and development, advising facility and VISN leadership of shifting trends and identifying the need for and making recommendations on program operations or policy changes based on work experiences collaboratively with internal/external stakeholders to expedite service delivery. Includes community partners of patients related to the management of care. Supports implementation of policies as well and is responsible for implementation and planning. The incumbent supervises Social Workers assigned to the unit for discharge planning and groups. Ensures staff supervised are aware of and adhere to all current VHA directives and meet relevant accreditation standards. Performs administrative and personnel management functions relative to staff supervise ongoing reviews and performance appraisals to ensure the accomplishment of and tracks data related to productivity, timely provision of services, and appropriate including personnel actions, clinical supervision, consultation, work assignment, negotiation with other departments, and quality improvement. Develops performance improvement plans, recommending personnel actions as necessary (i.e. disciplinary action, when appropriate). Work Schedule: Monday through Friday: 8:00 am to 4:30 pm Telework: Not available Virtual: This is not a virtual position. Functional Statement: Social Worker (Program Coordinator) Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

Basic Requirements: Citizenship. Be a citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g this part). Education. Have a masters degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social http://vaww.va.gov/OHRM/T38Hybrid/. Loss of Licensure or Certification. Once licensed or certified, social workers must maintain a full, valid, and unrestricted independent license or certification to remain qualified for employment. Loss of licensure or certification will result in removal from the GS-0185 social worker series and may result in termination of employment. Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Services. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: Social Worker (Program Coordinator), GS-13 Experience/Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs. (a) Skill in coordinating and implementing one or more specialty program(s), across the facility. (b) Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive. (c) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). (d) Ability to collaborate with internal and external partners to further program goals and enhance patient centered care. (e) Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action. (f) Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget. (g) Knowledge of organizational structure and impact on program operations. Assignment. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. At this grade level, social worker program coordinators oversee the administrative and clinical aspects of a major specialty treatment program, such as, but not limited to: Post Traumatic Stress Disorder, Substance Abuse Treatment Program, Home-Based Primary Care, Mental Health Intensive Case Management, Caregiver Support Program or Transition and Care Management Program, or a combination of programs located at one facility or multiple divisions of a facility. They are responsible for coordinating interdisciplinary staffing, work assignments, budget, treatment services provided, and admission criteria 18 for the program. The program coordinator may or may not have supervisory responsibilities. They have full responsibility for all phases of service delivery for a major specialty program. The program coordinator is responsible for the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds. They are administratively responsible for the programming and operations of the program assigned, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use. Program coordinators provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff. They initiate and conduct program or service audits and complete designated clinical practice audits and reports, including productivity. Program coordinators oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement, and evaluating efficacy of improvement efforts. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is at the GS-13 level. Physical Requirements: The position is hospital based, requiring the incumbent to walk on the unit or to other locations in the medical center. Interview patients either in an office or patient rooms. Work is sedentary but also demands standing, walking, bending, twisting, and carrying light items.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Syracuse VA Medical Center 800 Irving Ave Syracuse, NY 13210 US
• Name: Joseph Wittmann
• Phone: 718-584-9000 X5764
• Email: [email protected]