This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of Deputy Assistant Director of Health Systems Support (DAD-HSS), Health Operations Unit (HOU). This is a supervisory position. This position is only open to current USPHS officers. USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

Duties

DUTIES AND RESPONSIBILITIES: Serves as the Responsible Health Authority (RHA), overseeing the day-to-day operations of the healthcare services mission within the facility by directing and monitoring a full range of administrative services including fiscal, personnel, supply, engineering, medical records administration, and housekeeping. Ensures the organization and delivery of health care in the facility maintains compliance with all applicable policies, accreditation standards, laws, and regulations. Serves as the chair of the Triad, collaborating with the Clinical Director and Nurse Manager, to establish necessary processes and procedures ensuring provision of consistent high-quality standards of care are equally accessible by all patients. Serves as the final approving authority for the facility schedule to support the mission. Maintains a collaborative working relationship with ICE-ERO, Custody, and outside agencies as applicable. Serves as the POC for facility COOP Planning (natural disasters, riots, power interruptions, mass casualties, etc.) and sentinel events (patient and staff deaths, escapes, etc.). Provides staffing plan recommendations to ensure adequate staffing levels based on patient care needs and mission requirements. Maintains awareness of unit operations to inform ICE officials of patient issues and assist with investigations and problem resolution. Makes decisions independently. Provides recommendations for facility structural improvements to adapt to mission changes ensuring quality provision of care. Formulates verbal and written responses of patient inquiry, to include appointing of grievance officer and delegating inquiry to the respective subject matter expert (SME). Supervisory Responsibilities Performs supervisory responsibilities to include, training and mentoring of the Assistant Health Services Administrator (AHSA) and Facility Healthcare Program Manager (FHPM). Provides administrative supervision to government employees within their rating chain and manages personnel issues, and potential resolutions when applicable. Addresses all other government personal issues through their respective supervisory chain of command. Maintains full responsibility for planning, directing, organizing, coordinating, and controlling overall administrative operations through supporting managers who possess technical expertise in their respective areas. Collaborates with the RHSA and Chief of Health Operations regarding complex personnel and operational issues, providing potential resolutions. Employs high level judgment, analysis and decision-making skills when delegating tasks and responsibilities to the multidisciplinary workforce. Provides program direction to supporting managers in various administrative areas for necessary mission accomplishment and accreditation standards. Maintaining the confidentiality, security, and integrity of the health record

Requirements

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation.
• You must successfully pass a drug screen.
• Males born after 12/31/59 must certify registration with Selective Service.
• Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
• Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
• Applicants must be a current USPHS Commissioned Corps Officer. USPHS Call to Active Duty (CAD) candidates are not eligible for this position. Civilians are not eligible for this position.

Qualifications

ADDITIONAL DUTIES and RESPONSIBILITIES: Accreditation/Policy Administer and monitor policies and procedures and identified objectives of all programs established by IHSC to include: staffing, training, records management, clinical services, nursing services, mental health services, pharmacy services, dental services, medical records, and administration; quality assurance programs, safety and security standards, public health, environmental control standards. Develop and implement policies and procedures at the local level, to include local operating procedures (LOP), that are coordinated with and supportive of clinical activities. Contributes to policies, and preparing recommendations for executive leadership, for the healthcare delivery system by coordinating with IHSC Office of Policy (IOP). Monitor compliance of all required elements within DHS/ICE/IHSC policies, regulations, and the rules of all associated accrediting bodies (ACA, NCCHC, PBNDS, FDS) by monitoring operations, performing internal assessments, and initiating changes where required. Serves as the primary representative for IHSC for all incident reviews resulting in use of force. Reviews all employee files, to include training, credentialing, health, and personnel, to ensure compliance with IHSC policy and applicable accreditation standards. Ensures all employees receive an in-depth initial orientation and annual refresher training thereafter. Monitoring and Reporting Requirements Monitors and directs all required programs, documentation, reports, and mission related data in accordance with established timelines, policy, and accreditation standards. Monitors incidents, sentinel events and potential litigation situations, providing documentation of corrective actions accordingly, to include developing, evaluating, and adjusting local operating processes and procedures. Ensures all required meetings are held and documented in compliance with established policies and accreditation standards. Monitors and ensures completion of electronic health record (eHR) daily tasks. Evaluates impact of health care delivery through monitoring of current organizational structures, management systems, and administrative functions. Taskings Serves as POC and liaison for facility Taskings. Provides education and training to all local facility entities responding to IHSC Taskings. Directs or re-directs stakeholders (e.g., local ICE/Custody) regarding IHSC Taskings process to ensure appropriate visibility by IHSC executive leadership. Receives and evaluates all facility Taskings to determine appropriate SME. Delegates and monitors timely completion of Tasking. Reviews and evaluates response/supporting documentation for accuracy and completeness. Submits final response and supporting documentation. Manages Tasking timelines and expectations Resource Management Ensures fiscal responsibility through appropriate management of the medical facility budget. Ensures government furnished property and supplies which includes medical equipment and administrative supplies are properly accounted for and in good condition sufficient to meet mission requirements. Oversees the local government purchase program (P-Card) ensuring the proper level of medical equipment and supplies are available and accessible for full clinic operations. Effectively communicates resource, equipment, space, personnel, and funding needs to the proper agency authorities with all required supporting documentation. Maintains continuity of contracted services to ensure daily medical facility operations Serves as liaison with RMU assets to address contracting issues related to services and staffing contracts. Administrative Travel required up to 25% as directed by the Unit Chief of Health Operations. Serves as SME, providing consultation and support to IHSC HQ with time-sensitive data and information requests Providing onsite supervisory assistance/guidance supporting personnel related matters Serving as the liaison between ICE and custody to address concerns impacting the facility from a local, regional or national level. Strategically addresses changes in operational tempo and requirements, communicating with and directing all stakeholders towards compliance. Serves as the primary liaison for all high-level tours requiring visibility of IHSC Medical Conducts all facility tours, including media, Congressional and Senatorial offices, representing IHSC. PHYSICAL DEMANDS: This position is considered hazardous duty in a detention setting. Required to walk unaided at a normal pace for up to 5 minutes and maintain balance. Required to jog/fast walk up to ¼ mile. Requires physical exertion such as lifting objects greater than 30 pounds. Required to perform CPR/emergency care standing or kneeling. Must have the ability to assist sick, injured, or aging detainees or staff exiting the building (may require lifting, dragging, wheeling, or carrying someone who weighs significantly more than self). Must be able to see, hear and smell with aids if necessary. Must be able to lift, push, or carry 30 pounds. Must perform the duties of my job in a stressful and often austere environment without physical limitations.

Education

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

1. Minimum of a master's degree in healthcare administration or related field of study preferred. Must have three years leadership experience, two years management of programs and services experience, and two years management of personnel experience as a uniformed service officer.

2. If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain status. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.

3. Obtains level II Contracting Officer Representative (COR) Certification within 12 months of hire.

4. Maintains clinical and administrative professional skills via continuing education opportunities and completion of competencies to aid in support of TDY as needed.

5. Correctional Health experience preferred.

6. Knowledge of issues confronting the health care delivery system, including specific problems and concerns of special population groups.

7. Flexibility and ability to adapt to sudden changes in schedules and work-related requirements.

8. High degree of independence, initiative, and follow-through on a wide range of sensitive, complex, and program issues.

9. Proven ability to respond 24/7 to staff for consultation.

10. Maintains basic readiness status.

11. Maintains current CPR/BLS certification.

Contacts

• Address ERO-DRO-IHSC Public Health Service 500 12th Street SW Washington, DC 20536 US
• Name: IHSC Recruiting
• Email: [email protected]