The Lead MST is responsible for the lead duties in the Sterile Processing Service. Incumbent must be able to direct and lead SPS personnel and communicate effectively to ensure user unit needs are met on a consistent basis.

Duties

On a regular and recurring basis, lead duties in this position consist of the following: - Distributes and balances the workload among staff to ensure timely processing. - Keeps in touch with the status and progress of work, and makes just in time adjustments in accordance with established priorities. - Reports on expected time of completion of work and maintains records. Prepares reports as requested. - Instructs employees on specific tasks and job techniques and makes available written instructions and reference materials. - Provides/assists with onboarding and training of new employees. - Maintains current knowledge and answer questions of other employees on procedures, policies, directives, etc. - Spot checks work in progress and assists in reviewing completed work to see that instructions, work sequences, procedures, methods and deadlines have been met. - Amend or reject work not meeting established standards. Refers to the supervisor; questions or issues not covered by standards and/or problems in meeting performance standards. - Monitors working conditions such as seating, ventilation, lighting, safety, PPE, etc. - May inform employees of available services and employee activities. - Will resolve simple, informal complaints of employees, but refer more complex situations to the supervisor. - Reports to the supervisor on performance, progress, and training needs of employees. - Reports all behavior problems to supervisor. Work Schedule: Monday-Friday 3:00pm-11:30pm Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

Basic Requirements: a. Citizenship. Citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3g.) b. Experience and/or Education (1) Experience. Six months of experience that demonstrates the applicant's ability to perform the work or provides an understanding of the work; or (2) Education. One year above high school that included at least 6 semester hours in health care related courses such as sterile processing, nursing assistant, hospital corpsman, and operating room and surgical technician courses or other courses related to the position; or (3) Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. c. Certification. None. d. English Language Proficiency. MSTs must be proficient in spoken and written English in accordance with chapter 3, section A, paragraph 3j, this part. Grade Determinations: GS-07 Lead Medical Supply Technician (Sterile Processing) (a) Experience. One year of experience equivalent to the next lower grade level. (b) Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate the following KSAs: 1. Ability to instruct staff on the correct procedures and protocols for completing assignments. 2. Skill in communicating with staff to ensure compliance with written directives, rules and regulations. 3. Skill in interpersonal relationships in dealing with employees, team leaders, and managers. 4. Knowledge of sterility principles in order to instruct staff on decontamination procedures. 5. Ability to lead individuals, manage priorities, and schedule work assignments. (c) Assignment. The Lead MST works in support of the Sterile Processing Service (SPS) management team. Distributes and prioritizes workload among employees in accordance with established workflow and/or job specializations. Assures an even workflow and distribution of the workload. Revises work schedules to meet anticipated and unanticipated changes in the workload. Assigns work to staff based on experience and training needs. Monitors and reports on the status of work. Ensures SOPs and SPS mandates are followed during the performance of workflow. Reviews work in progress or spot checks work not requiring review to ensure completed work meets supervisors' instructions on such things as work sequence, procedures, methods, and deadlines. Assesses the quality and quantity of work by reviewing the cleaning, reprocessing, and distribution of technical medical equipment, material and instrumentation. Provides information to management officials concerning performance issues, assignment changes and task completion. Instructs employees on work-related activities, policies, procedures and goals. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: See VA Directive and Handbook 5019

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address VA Portland Health Care System 3710 Southwest US Veterans Hospital Road Portland, OR 97239 US
• Name: Eugenia Washington-Knight
• Phone: (931) 674-1430
• Email: [email protected]