This position is located at Department of Housing and Urban Development, Office of the Chief Information Officer. This opportunity is also open to Status eligibles under announcement 24-HUD-2322. Please refer to that announcement for details on open period, eligibility, and how to apply.

Duties

As an IT Specialist (Network Services), you will: Oversee implementation of new network system hardware and software and assist in developing operating procedures. Lead or participate in network system projects and ensure current releases of network software products are in use. Provide input on the IT budget feasibility and/or project justification studies, and to assist in developing and implementing network processing methods and techniques used in management information activities. Conduct analysis of network operating systems to assist in determining the nature of system requirements and whether new systems or enhancements should be developed. Establish test criteria and data for network interoperability to ensure all network systems are tested for completeness and accuracy. Independently perform Information Technology (IT) and IT Security evaluations, including assessment of practices, security functions, methodologies, and information management of the evaluation environment. Analyze and refine network systems requirements and lead or participate in cross-functional project teams and user groups to include technical and non-technical personnel.

Requirements

Qualifications

You must meet the following requirements by the closing date of this announcement. Specialized Experience: For the GS-13 grade level, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized Experience for this position includes: Supporting information technology activities for an organization (i.e., local, wide area networks, and cloud network environments in support of an enterprise infrastructure, security infrastructure, Enterprise applications, Network files and print services, User account access associated rights and privileges, and operating systems; AND Identifying and developing strategies to resolve problems for IT programs; AND Isolating and defining issues or conditions in systems and networks-resolving critical problems in systems and networks, and developing new approaches and techniques for use by others; AND Providing technical and authoritative IT support and project management. Experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume. In addition to specialized experience, individuals must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Education

This job does not have an education qualification requirement.

Contacts

• Address Office of the Chief Information Officer Administrative Resource Center Parkersburg, WV 26101 US
• Name: Applicant Call Center
• Phone: 304-480-7300
• Email: [email protected]