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Duties

WHAT IS THE TAXPAYER SERVICESDIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Taxpayer Services Customer Assistance, Relationship and Education, Media and Publications, Publishing, Design and Electronic Composition The following are the duties of this position at the full working level. Consults with and provides assistance to managers, instructors, and functional employees related to the presentation of information through visual media within a host site. Meets with executives and other professionals to present design concepts and techniques for use in high-level conferences, briefings, hearings, and IRS documents and publications. Designs and produces original graphic material, develops new concepts, and incorporates current social trends or style standards. Demonstrates how published products in print and other media can be used to optimize quality or enhance communications to multiple market segments and affected stakeholders. Researches and determines the appropriate media, including computer hardware and software, for presenting information visually. This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Requirements

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following qualification requirements by the closing date of this announcement: BASIC REQUIREMENTS: Undergraduate and Graduate Education: Major study -- commercial art, fine arts, art history, industrial design, architecture, drafting, interior design, photography, visual communication, or other fields related to the position. Some positions may also require subject-matter knowledge of medicine, science, or technical equipment. Advanced training in a vocational school, technical institute, or art institute above the high school level in one of the fields listed above is creditable as general experience on a month-for-month basis. OR Experience: Experience in the actual type of work for which application is made. Unpaid experience is creditable, provided the work done was of a quality level and demonstrated the ability required for the position. This includes planning the preparation and use of photographs, illustrations, drawings, and other art work, charts, diagrams, dioramas, maps, slides, overlays, and other kinds of visual material for use in communicating information through visual means. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: SPECIALIZED EXPERIENCE: GS-7 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: Experience in applying graphic design and print/ electronic publishing processes using current versions of graphical software applications (in both Macintosh and Windows environments) such as Adobe Creative Suite (specifically InDesign, Photoshop, and Illustrator) to design and produce publications and web based designs; Experience using standard graphic design industry tools (such as color swatch books, photo libraries, image scanners and photocopiers) to develop products; Experience writing business style correspondence, such as writing narrative to explain and defend design proposals and responding to business correspondence inquires. Examples of qualifying work experience include: coordinating numerous design products/projects simultaneously and preparing them for printing (e.g., size of document, bleeds, color space, margins, fold guidelines, export PDF for printing). Independently and/or assisting others with the design, development, and execution of a wide collection of meeting/events/conference materials, exhibits, flyers, folded brochures, posters, websites, digital publications, multiple page publications (e.g., booklet, catalogue), and other campaigns involving multiple products. OR Superior Academic Achievement - A Bachelors degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national scholastic honor society recognized by the Association of College Honor Societies. Note: Grade point averages should be rounded to one decimal point. For example, 2.95 is rounded to 3.0, and 2.94 is rounded to 2.9. If more than 10 percent of your undergraduate course work (credit hours) was taken on a pass/fail or similar basis, your claim must be based on class standing or membership in an Honor Society. OR At least one (1) academic year of graduate education in a major field of study such as visual communication, commercial art, fine arts, art history, industrial design, architecture, drafting, interior design, photography, or other fields related to the position. OR A combination of qualifying education and experience equivalent to that described above. SPECIALIZED EXPERIENCE: GS-9 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service. Specialized experience for this position includes: Experience applying graphic design and print/ electronic publishing processes using current versions of graphical software applications (in both Macintosh and Windows environments) such as Adobe Creative Suite (specifically InDesign, Photoshop, and Illustrator) to design and produce publications and web based designs; Experience with using standard graphic design industry tools (such as color swatch books, photo libraries, image scanners and photocopiers) to develop products; Experience writing business style correspondence, such as writing narrative to explain and defend design proposals/formal presentations, developing design briefs and responding to business correspondence inquires. Examples of qualifying work experience include: coordinating numerous design products/projects simultaneously, analyzing design projects for content and feasibility and making appropriate recommendations to customers regarding size of document, styles, color pallets, format, images, typography, to effectively design, development and execution of a wide collection of meeting/events/conference materials, exhibits, flyers, folded brochures, posters, websites, digital publications, multiple page print publications (e.g., booklet, catalogue), and other campaigns involving multiple products. OR Master's or equivalent graduate degree in a related field of study such as visual communication, commercial art, fine arts, art history, industrial design, architecture, drafting, interior design, photography, or other fields related to the position. OR Two (2) full academic years of progressively higher level graduate education in a related field of study such as visual communication, commercial art, fine arts, art history, industrial design, architecture, drafting, interior design, photography, or other fields related to the position. OR LL.B. or J.D., if related. OR A combination of qualifying graduate education and experience equivalent to that described above. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A copy of your transcripts or equivalent documentation is required for positions with an education requirement, or if you are qualifying based on education or a combination of education and experience. An official transcript will be required if you are selected. If the position has specific education requirements and you currently hold, or have previously held, a position in the same job series with the IRS, there is no need to submit a transcript or equivalent at this time. Applicants are encouraged, but are not required, to submit an SF-50 documenting experience in a specific series.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

Contacts

• Address TS - CARE-Customer Assistance, Relationship and Education 1111 Constitution Ave NW Washington, DC 20224 US
• Name: (ERC) Employee Resource Center
• Phone: 866-743-5748