Civilian Pay Technicians perform work in direct support of the Veterans Health Administration, under the Finance Service. Report directly to the Payroll Supervisor and work closely with: Human Resources; VAMC union partners; accounting; budget; timekeepers; approving officials and employees on all matters relating to payroll.

Duties

Serving as facility technical payroll expert to VAMC staff and provide data, reports, guidance, and resolution to payroll issues across the VAMC. Independently researching, resolving, and responding to routine and occasional non-routine verbal and written pay and leave inquiries from employees, supervisors, Financial Service Center (FSC), HR, Veterans Integrated Service Network (VISN) and VA Central Office (VACO) staff. Determining proper application of pay and leave regulations, laws, rules and agency policies, guidelines, coding, etc. for each separate pay plan involved and appropriate leave system impacted. Interpreting and apply regulations and policies regarding appointment entitlements, leave earnings, charges of leave, leave w/o pay, advance sick leave and compensatory time. Using knowledge of varying premium pay and benefit entitlements for employee specific pay plans when implementing tours of duty regulations and/or policies to include 24-hour coverage, irregular, compressed and/or flex tours, etc. Performing full range of payroll actions under multiple automated systems for employees appointed under different personnel systems with each having unique pay accounts and governing regulations/policies relating to the Federal Wage System, (FWS) General Schedule (GS) title 5 including special salary rates, title 38, title 38 hybrids, law enforcement and firefighter pay, Fair Labor Standards Act (FLSA), title 38 overtime, irregular tours of duty, etc. Resolving system discrepancies which may result in initiating the employee debt process or back pay. Updating employees' master payroll records to reflect all changes authorized by personnel documents. Reviewing and work unique payroll actions, questions, or situations which impact: pay; leave; entitlements; taxes; benefits; other deductions and master pay record information for all employees in the group during the pay cycle. Managing annual refresher training for all timekeepers and supervisors. Answering routine and occasional non-routine procedural questions relative to time and leave laws, regulations, procedures and resolve problems to ensure accurate and timely pay. Assisting in resolving issues with court orders, grievances, and/or public laws. Reviewing authorized documents and code appropriate data for input into integrated personnel and fiscal automated systems to properly update employee master records. Reviewing all personnel actions in HR Smart related to; hiring appointments; separations; reassignments; promotions; pay adjustments; awards and other authorizing documents that affect pay and benefits of employees. Running daily reports to ensure all facility employees' pay is correct. Auditing all employee type of pay and leave accounts to identify and correct delinquent and/or erroneous personnel actions or time-keeping errors. Performs other related duties as assigned. Work Schedule: Monday - Friday 8:00 am to 4:30pm. Compressed/Flexible: Not Authorized Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Civilian Pay Technician/PD99375S Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/04/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Answer verbal and written inquiries related to pay and leave; Assist customers and resolve issues/problems pertaining to pay, leave, benefit and employees out processing; Provide customer service in person, on the phone, and via email; Generate and review a variety of Pay and Leave reports; Make corrections in the VA and/or DFAS systems for employee master record and timecards; Analyze the personnel transaction data received for transmittal and enters data into multiple systems; Audit timekeepers' timecard records for appropriate posting in accordance with government regulations and for training received; Provide Time and Leave Clerk assistance and answers to questions; Train timekeeper staff and supervisors on their responsibilities regarding employee electronic timecards; Audit a variety of timecard posting for accuracy of reporting, Enter actions such as Federal Taxes, Direct Deposit information, and allotments into DFAS system; Performs a leave audit as required for separating employees that are leave earners. You will be rated on the following Competencies for this position: Computer SkillsCustomer Service (Clerical/Technical)Interpersonal SkillsTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The employee performs sedentary work while sitting comfortably. There may be some walking, standing, bending, or carrying of light items. There is also a high level of stress due to demanding deadlines and the need for a high degree of accuracy. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address WG Bill Hefner Salisbury VA Medical Center 1601 Brenner Avenue Salisbury, NC 28144 US
• Name: Pauline Stewart
• Phone: (919) 354-9296 X129296
• Email: [email protected]