Are you an organized and motivated individual who aspires to provide direct administrative, procedural, and informational resource assistance and support to program staff and managers? If you are interested in assisting with the coordination of program workflow and in the preparation of publications for a dynamic organization, then consider joining the National Institutes of Health!

Duties

Provide direct administrative, procedural, and informational resource assistance and support by organizing, collecting, analyzing, and presenting information related to the current and future program/project workload. Respond to inquiries concerning projects and activities. Identify discrete steps of transaction processes or routine business practices that might be opportunities for applying standard quality improvement techniques. Support efforts to evaluate and improve the efficiency, effectiveness, and productivity of organizations and programs. Process and track incoming and outgoing materials such as correspondence, reports, memoranda, and other written communications. Conduct library and computer searches of program-related information. Independently maintain supervisor's appointment calendars and work schedules. Prepare correspondence, reports, graphs/charts, forms, and other office support materials. Write and/or edit correspondence, and review correspondence for accuracy and completeness. Develop routine plans or schedules using standard references and existing information. Based on defined objectives, determines specific steps, input required, and/or milestones.

Requirements

• U.S. Citizenship requirement or proof of being a U.S. National must be met by closing date.
• Employment is subject to the successful completion of a background investigation, verification of qualifications and job requirements, completion of onboarding forms, and submission of required documents.
• Males born after December 31, 1959 must be registered with the Selective Service.
• Applicants must meet all qualifications requirements within thirty (30) calendar days of the closing date of this announcement, including time in grade.
• The National Institutes of Health participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers.
• The NIH maintains a tobacco free work environment and campus.
• Must be able to perform the essential duties of the position, with or without reasonable accommodation.

Qualifications

To qualify for a Program Support Clerk, GS-0303 position at the GS-05 level, you must have: Completed four (4) years of education above high school; OR One (1) year of specialized experience equivalent to at least the GS-04 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: researching information to prepare routine administrative reports and answer inquiries; coordinating appointments and meetings for supervisors and staff; and using software applications to prepare correspondence, reports, charts, and forms; OR A combination of post high school education and experience that meets 100% of the qualification requirements for this position. To qualify for a Program Support Assistant position at the GS-06 level, you must have one (1) year of specialized experience equivalent to at least the GS-05 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: assisting with the coordination of program workflow and the coordination of various duties assigned to organization staff; receiving and reviewing incoming correspondence and determining which staff member should handle the action; scheduling various meetings and following up on assigned actions; and preparing correspondence, reports, graphs/charts, forms, and other office support materials using office automation equipment and appropriate software. To qualify for a Program Support Assistant position at the GS-07 level, you must have one (1) year of specialized experience equivalent to at least the GS-06 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: organizing, collecting, and presenting information related to the current and future program/project workload; developing routine plans or schedules using standard references and existing information; composing routine correspondence in own or supervisor's name; providing quality assurance for all incoming and outgoing correspondence; and using software applications to prepare correspondence, reports, charts, and forms. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. You will receive credit for all experience material to the position, including experience gained in religious, civic, welfare, service, and organizational activities, regardless of whether you received pay. To determine your qualifications and referral status, we may review your resume and supporting documentation and compare it against your responses to the vacancy questionnaire. Ensure you support your self-ratings with the information you provide in your application.? We may verify or assess your qualifications at any time. Inflated or unsupported qualifications may affect your rating. Any misrepresentation or material omission of facts may be sufficient cause to end further consideration of your candidacy. Persons listed as knowing your past accomplishments or experience in your application may be contacted for verification purposes at any time. Verification may, but need not, begin before receiving an offer.. Preview assessment questionnaire before you apply: https://apply.usastaffing.gov/ViewQuestionnaire/12522014

Education

If you qualify based on education in lieu of specialized experience, you are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed and grades. Unofficial transcripts will be accepted in the application packages. Official transcripts will be required from all selectees prior to receiving an official offer. Click here for information on Foreign Education

Contacts

• Address National Institutes of Health 6701 Rockledge Drive Bethesda, MD 20892 US
• Name: Trina Schooley
• Phone: 301-841-6359
• Email: [email protected]