The Patient Access Coordinator is responsible for effective coordination, monitoring and facilitation of services necessary to meet the acutely hospitalized Veterans' medical and/or health needs in the community. The Patient Access Coordinator assists in care coordination for VA services, referrals and consults based on Veterans' eligibility status and services offered at VA Puget Sound Health Care System (VAPSHCS). The coordinator must also manage and facilitate transfers into VAPSHCS.

Duties

As Nurse Coordinator, job duties, tasks and responsibilities include but are not limited to: - meets the needs of customers while supporting VA missions including ICARE values; consistently communicates and treats internal and external customers in a courteous, tactful and respectful manner. - coordinates care for Veterans hospitalized in local community non VA and DOD hospitals, documents results and follows until discharge. - coordinates patient transfers from both VA and non VA hospitals acute care to VA Puget Sound Inpatient medicine or surgery services. - completes consults/referrals for VISN Integrated Care (VIRS) and the Traveling Veteran program when assigned to those duties. - provides alerts and notifications for other VA staff including providers and social workers to ensure there is a holistic approach to care coordination. - works daily with community care managers, social workers, providers, and nurses to assist in discharge planning and follow-up care, including VA services when applicable and appropriate. - Most days of the week this FTE will be focused on the roles of VISN Integrated Referral Service (VIRS) and Traveling Veteran Coordination (TVC) which includes: coordinating care for Veterans traveling to and/or from other VAs who require services from VAPSCHS including within in our VISN or region, and interfacility transfer coordination for VA to VA for acute care. - provides guidance to the VAPSHCS providers regarding the transfer and referral process. - manages inter-facility consults, lodging and travel requests when appropriate, and Traveling Veteran self-referrals timely and accurately - maintains tracking tools, collects, analyzes, and reports data and trends - educates Veterans, their families/caregivers, and staff regarding processes and access questions for emergency care in the community and between VA's. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday - Friday; 7:30am - 4pm or 8am - 4:30pm Compressed/Flexible: NOT available Telework: NOT Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: NOT Authorized

Requirements

Qualifications

Basic Requirements: English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD). Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification. Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade. The Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/12547600. Grade/Level Scope Education Nurse I, Level I Delivers fundamental, knowledge-based care to assigned clients while developing technical competencies. An Associate Degree (ADN) or Diploma in Nursing, with no additional professional nursing required. Nurse I, Level II Demonstrates integration of biopsychosocial concepts, cognitive skills and technically competent practice in providing care to clients with basic or complex. An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I, Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required. Nurse I, Level III Demonstrates proficiency in practice based on conscious and deliberate planning. Self-directed in goal setting for managing complex client situations. An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I, Level 2; OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I, Level 2; OR a Master's degree in nursing (MSN) and no additional professional nursing experience; OR a Master's degree in a *related field with a BSN and no additional professional nursing experience. Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others. A BSN with 2 years of professional nursing equivalent to Nurse I, Level 3; OR an MSN with one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Doctoral degree in Nursing with no professional nursing experience; OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience. Nurse III Executes position responsibilities that demonstrate leadership, experience and creative approaches to management of complex client care beyond the immediate practice setting. MSN and 2 years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Master's degree in *related field with BSN and two years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III. *Note: Foreign education programs/degrees are not creditable as related degrees. Preferred Experience: BSN Preferred Care Coordination/Case Management experience 5 years of Direct Patient Care Preferred Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: heavy lifting (45lbs & over); straight pulling (6hrs); pushing (2hrs); reaching above shoulder; use of fingers; both hands required; walking (6hrs); standing (2hrs); repeated bending (6hrs); visual acuity 20/30 corrected

Contacts

• Address VA Puget Sound Health Care System 1660 South Columbian Way Seattle, WA 98108 US
• Name: Michael Lokrantz
• Phone: 503-220-8262 X57331
• Email: [email protected]