Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Training and Development, Advanced Training Center, located in Harpers Ferry, WV.

Duties

Office of Training and Developments mission is to train America's frontline through a systemic and systematic approach to ensure that training supports CBP's law enforcement, national security, and economic missions while meeting the needs of a diverse and widely dispersed workforce. This position supports the mission as a senior level supervisor responsible for the management, oversight, and direction of the sites lodging facility, campus services and security, facilities contracts, and comprehensive training operations that provide state of the art training delivery programs for new and continuing training curriculum across CBP and worldwide. This position starts at a salary of $163,964.00 (GS-15, Step 1) to $191,900.00 (GS-15, Step 10). Major duties include: Developing and administering program management and workforce management activities that foster the training mission goals while ensuring fair, effective and economical use of funds, contracts, staffing, oversight of data analytics and policy review. Evaluating overall work accomplishment of the combined staff, reviewing projects, reports, group, and individual performance for consistency with policies, compliance with procedures and regulations, utility, technical adequacy, timeliness, and effective utilization of resources. Maintaining effective management-employee relations through communications and recognition of employee performance, hears and resolves grievances and complaints not resolved by subordinate supervisors and recommends awards/bonuses. Coordinating with the Director and/or senior leadership, you are directly responsible for the efficient and timely coordination and execution of advanced in-service training programs for CBP personnel. Assisting senior leadership by planning, evaluating, integrating, and coordinating training initiatives and programs throughout CBP. Directing and orchestrating meetings and conferences to ensure that stated and implied goals are achieved, and appropriate follow-on actions are completed.

Requirements

Qualifications

Specialized Experience: You qualify for the GS-15 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Managing technical training programs, projects and initiatives which involve a broad and in-depth analysis and evaluation of training programs. Participating in conferences, working groups, meetings, and presentations involving problems or issues of considerable consequence or importance where superior communication skill and tact must be exercised to obtain desired results. Developing detailed plans, goals, and objectives for short and long-range implementation of technical training programs and resources. Advising or consulting managerial duties over budget, personnel, and programs which involve the staff, subordinate offices, higher authorities, and other agencies. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 09/24/2024. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

• Address Office of Training and Development Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]