The Financial Accounts Technician is organizationally aligned under the Chief Financial Officer, in the Accounts Management department. The CPAC are regionally consolidated business entities established to enhance revenue within VHA. You will be responsible for the accounts receivable (collection) functions of the revenue program including third-party insurance reimbursements and other account receivables. This position is in Smyrna, TN.

Duties

***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** The major duties and responsibilities include but are not limited to: Performs accounts receivable (collection) functions of the revenue program including third-party insurance reimbursements and other account receivables. Analyzes outstanding third-party receivables to determine the best course of action to affect maximum revenue recovery. Receives, processes, and responds to a variety of communications generated by third-party payers. Audits, analyzes and reviews information regarding the established third-party receivable to discuss the status of the account when inquiry is made on follow-up. Maintains and updates computerized records of debts to document collection efforts and identify trends for management. Coordinates collection efforts utilizing accounts receivable software packages. Establishes and maintains effective working relationships with other departments involved with the revenue cycle organization as well as external organizations; and Performs other duties as assigned. Work Schedule: Monday - Friday, 8 am until 4:30 pm Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Requirements

Qualifications

SPECIALIZED EXPERIENCE: Applicants must possess at least one (1) year of specialized experience that equipped them with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-4 level in the Federal service. Specialized experience includes processing health claims; Contacting insurance companies to expedite collections; Performs pharmacy claim submissions for patients and beneficiaries with reimbursable prescription insurance; Performs accounts receivable follow-up and adjudicates third party pharmacy claims; Researches and analyzes problems and issues related to electronic submission of claims. ~OR~ SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Successful completion of (4) years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. ~OR~ COMBINING EDUCATION AND EXPERIENCE: Combination of successfully completed post high school education and experience may be used to meet total qualification requirements. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Accounting OperationsCommunicationsCustomer ServiceDecision MakingManages and Organizes Information IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Work is performed in a normal office environment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov).

Contacts

• Address CPAC Mid South 1412 Hazelwood Dr Smyrna, TN 37167 US
• Name: VHA National Recruitment Center
• Phone: (844)456-5208
• Email: [email protected]