About the Position: Serves as a Quality Assurance Specialist within the U.S. Army Public Health Command -Pacific, responsible for performing a variety of tasks associated with the development and implementation of quality systems for Public Health Command - Pacific laboratories. This position is located at Tripler Army Medical Center, HI. This position has supervisory responsibilities of 15%. It oversees three employees located in TAMC, JBLM, and Camp Zama.

Duties

Introduce new sampling and analytical procedures. Gather information relative to changes in laboratory operations and procedures. Serve as the focal point for external and internal quality assurance audits of laboratories. Conduct surveys to ensure adequacy of safety practices, environmental procedures, accuracy and condition of technical references. Conduct customer satisfaction surveys to identify positive and negative quality trends. Oversee Quality Assurance employees.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceExecutive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes conducting internal quality assurance audits; establishing quality assurance policies and procedures; and implementing corrective actions on quality problems. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). You will be evaluated on the basis of your level of competency in the following areas: Customer ServiceQuality AssuranceTechnical Competence Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address M1-W08KAA REGIONAL HEALTH COMMAND-PACIFIC DO NOT MAIL Tripler AMC, HI 96859 US
• Name: Army Applicant Help Desk